Banquet Manager

EMBLEMS; Banff; On-site; CAD 60,000 - 63,000; Full time

Benefits offered by this job

Medical, Vision & Dental

Defined Contribution Pension Plan

Employee travel program

Staff accommodation

Complimentary staff meals

Job summary

Rimrock Banff seeks a Banquet Manager to lead end-to-end planning and execution of meetings, celebrations, and multi-day programs at our luxury property in Banff. You will oversee timelines, room transitions, service pacing, and guest flow, ensuring flawless operations and a memorable guest experience.

You will partner with Culinary and Beverage teams to deliver chef-driven menus and elevated beverage moments.

Qualifications

• Proserve certification required.
• Experience in events, banquets, or large-scale hospitality leadership.
• Excellent planning, communication, and problem-solving skills.
• Calm, composed presence under pressure.

Responsibilities

• Lead end-to-end planning and execution of meetings, celebrations, and multi-day programs.
• Oversee event timelines, room transitions, service pacing, and guest flow for seamless delivery.
• Act as on-site operational lead, maintaining control, calm, and clarity during live events.
• Uphold financial, operational, and brand standards without compromising guest experience.

Skills

Event leadership

Hospitality operations

Team leadership

Planning & communication

Calm under pressure

Proserve certification

Job description

• Compensation: CAD 60,000 - CAD 63,000 - yearly

Company Description

At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

Events are not transactions,they are expressions of intention, rhythm, and care. From intimate gatherings to multi-day programs, every event is an opportunity to create emotional resonance and operational excellence in equal measure.

As Banquet Manager, you are the architect and conductor of our event experiences. You oversee the planning, execution, and refinement of events across the property, ensuring each one is operationally flawless, visually intentional, and emotionally meaningful. This role blends strategic leadership with hands‑on presence, guiding teams, shaping flow, and ensuring that every moment unfolds with clarity and control.

What You'll be Doing

Operational Leadership

• Lead the end-to-end planning and execution of meetings, celebrations, and multi-day programs.
• Oversee event timelines, room transitions, service pacing, and guest flow to ensure seamless delivery.
• Act as the primary operational lead on-site,maintainingcontrol, calm, and clarity during live events.
• Uphold financial, operational, and brand standards without compromising guest experience.

Experience Design & Collaboration

• Partner closely with Culinary and Beverage leaders to deliver chef-driven menus and curated beverage moments.
• Ensure elevated non‑alcoholic offerings, coffee cart activations, and bar programs are executed with intention.
• Identifyopportunities to elevate experiences through rituals, memory elements, and thoughtful touches.
• Lead, schedule, and support Events service teams, including Lead Servers.
• Set clear expectations,providereal-time guidance, andmaintainhigh standardsduring execution.
• Foster a culture of accountability, pride, and precision in fast‑paced, high‑expectation environments.
• Work closely with Conference Services Managers on event flows and plannings.

Client Partnership & Communication

• Act as the primary point of contact for planners and clients, building trust through consistency and composed leadership.
• Communicate clearly with internal partners to align resources, timing, and service delivery.
• Ensure post‑event reflection and refinement to continuously improve execution.

Qualifications

What You Bring

• Proven experience in events, banquets, or large‑scale hospitality leadership.
• Strong operational discipline paired with creative, experience‑led thinking.
• Confidence leading teams in structured, high‑expectation environments.
• Excellent planning, communication, and problem‑solving skills.
• A calm,composed presence that instills trust in both clients and teams.
• Proserve certification required.
• Ability to respond quickly and safely to changing conditions, tight timelines, and operational demands.

Bonus IfYouBring

• Experience delivering multi‑day programs or complex event flows.
• Familiarity with luxury brand standards such as Forbes or LQA.
• A strong eye for design, flow, and experiential detail.
• The ability to thrive in fast‑paced environments where priorities shift quickly and precision matters.

Who You Are

You’refocused, disciplined, and composed under pressure. You thrive in complexity and take satisfaction in turning moving parts into moments of clarity. You lead with authority andintention, make calculated decisions quickly, and hold yourself and others tohigh standards. You value quality over noise, execution over talk, and excellence over shortcuts.

You understand thatgreat eventsdon’tfeel chaotic,they feel effortless.

Lead with clarity. Execute with purpose. Stay moved.

Physical Demands

• Prolonged standing and walking throughout event set‑up, execution, and breakdown.
• Frequent lifting, carrying, pushing, and pulling of heavy items including tables, chairs, staging, risers, decor, and service equipment (up to 50lbs independently; heavier items with teamassistance).
• Repetitive bending, reaching, twisting, kneeling, and crouching during room flips, set‑ups, and strikes.
• Regular use of carts, dollies, ladders, and event equipment.
• Ability to work in a fast‑paced, physically demanding environment with extended shifts, including early mornings, late nights, weekends, and holidays.
• Exposure to varying temperatures, noise levels, and crowded environments during large‑scale events.

Visa Requirements

Must be legallyauthorizedto work in Canada. The hotel is unable toassistcandidates in obtaining Canadian work authorization.

Additional Information

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affection for full time permanent status employeesafter 3 months.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program,exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.
• Subsidized shared Staff Accommodation (subject to availability).

We’recommitted to providing an inclusive and accessible recruitment experience. If yourequireany accommodations during the application or interview process, please reach outconfidentially,[e-mail], andwe’llwork with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger,and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park,it’sonly fitting that our workplace reflects the same richness.