Manager, Digital Experience

CI Financial; Toronto; Hybrid; CAD 70,000 - 120,000; Full time

Benefits offered by this job

Training Reimbursement

Paid time off

Professional designations

Employee Savings Plan

Corporate Discount Program

Enhanced benefits

Parental Leave Top-up

Job summary

CI Financial is seeking a Manager for the Digital Experience team to lead design and development of new capabilities for integrated digital marketing initiatives. You will focus on Adobe Experience Cloud, mobile app strategy, and online experiences tailored to audiences for lead generation.

The role requires collaboration with marketing, sales, and analytics teams, plus governance and QA to ensure consistent UX. Hybrid work with onsite four days per week and comprehensive benefits are offered.

Qualifications

• 5+ years of hands on experience with using a content management system.
• Experience with Agile methodology and iterative development.
• Understanding of website best practices and accessibility standards (AODA).
• Assets: Adobe Experience Manager, HTML5, JavaScript, CSS, analytics tools, SEO.

Responsibilities

• Leverage Adobe Experience Cloud to build innovative digital experiences.
• Collaborate with marketing, sales, SEO, and client services to scale best practices.
• Attend product and technology meetings for digital experience initiatives.
• Schedule work to meet project dates with internal and external partners.
• Communicate with non-technical product owners and technical teams.
• Source 3rd party vendors and tools to accelerate initiatives.
• Provide project oversight with minimal supervision.
• Build relationships across functions to achieve shared outcomes.
• Drive long-term web strategy with governance and QA.

Skills

CMS experience

Agile development

Communication skills

Strategic thinking

Education

Post-secondary education in Marketing/UI/UX or technology

Tools

Adobe Experience Manager

HTML5

JavaScript

CSS

Adobe Analytics

Google Analytics

Adobe Target

Adobe Experience Platform

SEO

Job description

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

Job Overview

We are currently seeking a Manager to join our Digital Experience team. This person will lead a team responsible for designing and developing new capabilities to support our integrated digital marketing initiatives.

As part of our digital transformation, this includes building out our digital marketing platform on Adobe Experience Cloud; executing the mobile app strategy; and creating compelling online experiences tailored to specific audiences with a focus on lead generation.

What You Will Do

• Leverage the Adobe Experience Cloud to its full potential to build innovative digital experiences
• Partner with various internal teams (marketing, sales, SEO, client services, etc.) to improve processes, identify opportunities, and scale best practice to continual assess and improve on the site’s strategic direction and execution.
• Attend all product and technology meetings relevant to digital experience initiatives including (discovery, requirements, design, status updates, and demos).
• Schedule work to meet project completion dates with both internal and external partners
• Communicate to both non-technical product owners and technical development teams
• Ability to source 3rd party vendors and tools to help accelerate our digital experience initiatives
• Provide oversight for assigned projects with minimal supervisionli>
• Build strong relationships to achieve shared outcomes with various functions across the organization
• Drive long-term web strategy across our digital ecosystem, technology, design, and user needs. Establish governance, quality assurance, and a consistent user experience.

Experience

WHAT YOU WILL BRING

• 5+ years of hands on experience with using a content management system.
• Experience working with an Agile methodology and iterative development.
• Understanding of website best practices and publishing standards for accessibility AODA
• The following are considered an asset:
• Experience with Adobe Experience Manager and/or web standards and technologies (i.e. HTML5, Javascript, CSS, video and image formats
• Experience with analytics tools: Adobe Analytics and Google Analytics
• Experience with Adobe Target
• Experience with Adobe Experience Platform
• Understanding of SEO

Education/Training

• Post Secondary education with a Marketing, UI/UX or technology focus

Knowledge, Skills, And Abilities

• Financial services industry experience
• Ability to connect the dots and envision ‘big picture’.
• Have strong interpersonal skills such as effective listening, empathy and patience to lead the team.
• Ability to quickly understand business and technical context in a face paced environment.
• Strong verbal and written communication skills, with the ability to work effectively with employees in all levels across the organization.
• Team player with the ability to work independently.
• "Embrace the Unknown" ability - Desire to continually learn and explore new tools, concepts and ideas and then share them with the rest of the team

This role follows our in office work model and requires employees to be onsite four days per week to support collaboration and business needs.

This opportunity is for an existing vacancy with the company. The anticipated base salary range for this position is$69,500 to $119,500. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a bonus program. In addition, The Company offers a variety of benefits to eligible employees, including health insurance coverage, wellness programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

Working Conditions

• Normal office environment
• Flexibility to work from home

What You Can Expect From Us

Our dedication to the Employee Experience at CI is aimed at supporting, empowering and inspiring our talented team through:

• Recognition & Compensation
• Training & Development
• Health & Well-being
• Communication & Feedback

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

A Supportive Environment for Success

We offer an in-office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.

What We Offer

• Modern HQ location within walking distance from Union Station
• Training Reimbursement
• Paid Professional Designations
• Employee Savings Plan (ESP)
• Corporate Discount Program
• Enhanced group benefits
• Parental Leave Top–up program
• Paid time off for Volunteering

We are focused on building a diverse and inclusive workforce.

CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at [e-mail], or call 416-364-1145 ext. 4747.