Manager, Digital Experience

CI Investments Inc.; Fredericton; On-site; CAD 69,500 - 119,500; Full time

Benefits offered by this job

Training Reimbursement

Paid Professional Designations

Employee Savings Plan (ESP)

Corporate Discount Program

Enhanced group benefits

Parental Leave

Top-up program

Paid time off for volunteering

Job summary

CI Investments Inc. is seeking a Manager, Digital Experience to lead design and development of innovative digital experiences.

You will partner with digital agencies and cross-functional teams to streamline processes, translate needs into action, and ensure on-time delivery with internal and external stakeholders. You will bring extensive CMS experience, education in Marketing/UI/UX/Technology, and strong skills in analytics, SEO, and Adobe tools to drive a high‑quality digital platform and

Qualifications

• 5+ years hands-on experience with a content management system.
• Post-secondary education in Marketing, UI/UX, Technology, or related field.
• Experience in an Agile environment with iterative development practices.
• Strong understanding of website best practices, accessibility including AODA.

Responsibilities

• Partner with digital agencies to lead design and development of innovative digital experiences.
• Collaborate cross-functionally with Marketing, Sales, SEO/AEO, Client Services, and Technology to streamline processes and scale best practices.
• Plan and coordinate work to deliver projects on time with stakeholders and partners.
• Bridge between non-technical business owners and technical teams, translating needs into action.

Skills

CMS experience

Agile

Accessibility (AODA)

Web best practices

Analytics tools

Salesforce CRM/Marketing Cloud

Education

Marketing/UI/UX/Technology degree

Tools

Adobe Experience Manager

HTML5

JavaScript

CSS

Video/Image formats

Adobe Analytics

Google Analytics

Adobe Target

Adobe Experience Platform

Job description

Manager, Digital Experience at CI.

WHAT YOU WILL DO

• Partner with our digital agencies to lead the design and development of innovative digital experiences.
• Partner cross‑functionally with teams including Marketing, Sales, SEO/AEO, Client Services, and Technology to streamline processes, uncover new opportunities, and scale best practices.
• Plan and coordinate work effectively to ensure projects are delivered on time with both internal stakeholders and external partners.
• Act as a bridge between non‑technical business owners and technical development teams, translating needs into action.
• Provide confident oversight and direction across assigned projects, operating with a high degree of ownership and independence.
• Build strong, collaborative relationships across functions to drive alignment and shared outcomes.
• Collaborate with leads from our strategy team to map out our long‑term web and digital platform’s ecosystem, balancing technology, design, governance, quality assurance, and user needs to deliver a consistent and effective experience.

WHAT YOU WILL BRING

• 5+ years of hands‑on experience with a content management system.
• Post‑secondary education in Marketing, UI/UX, Technology, or a related field.
• Experience working in an Agile environment with iterative development practices.
• Strong understanding of website best practices, publishing standards, and accessibility requirements, including AODA.
• Experience with Adobe Experience Manager and web standards/technologies such as HTML5, JavaScript, CSS, and video/Image formats.
• Experience with analytics tools such as Adobe Analytics and Google Analytics.
• Experience with Adobe Target.
• Experience with Adobe Experience Platform.
• Understanding of SEO/AEO principles and best practices.
• Experience with Salesforce CRM and Marketing Cloud.

Knowledge, Skills, and Abilities

• Experience in the financial services industry is considered an asset.
• Strong interpersonal skills, including active listening, empathy, and patience, with the ability to lead and support a team effectively.
• Ability to quickly absorb both business and technical context in a fast‑paced environment.
• Strong verbal and written communication skills, with the ability to collaborate effectively with employees at all levels of the organization.
• A collaborative mindset with the ability to work both independently and as part of a team.
• A willingness to embrace the unknown – demonstrating curiosity, adaptability, and a desire to continuously learn, explore new tools and ideas, and share knowledge with the team.

A Supportive Environment for Success

We offer an in‑office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.

WHAT WE OFFER

• Modern HQ location within walking distance from Union Station
• Training Reimbursement
• Paid Professional Designations
• Employee Savings Plan (ESP)
• Corporate Discount Program
• Enhanced group benefits
• Parental Leave
• Top‑up program
• Paid time off for volunteering

Anticipated base salary range: $69,500 to $119,500, varying by experience, skills, education, and geographic location. This position is eligible for participation in a bonus program. Additional benefits include health insurance coverage, wellness programs, life and disability insurance, retirement savings plans, paid leave programs, education‑related programs, paid holidays, and vacation time.

CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at [e-mail], or call 416-364-1145 ext. 4747.