Manager, Climate Adaptation Outreach

Green Municipal Fund; Ottawa; Hybrid; CAD 101,000 - 114,000; Full time

Benefits offered by this job

Flexible work model

Hybrid work model

Summer schedule

Employee benefits and wellbeing

Job summary

The Green Municipal Fund (GMF) is seeking a Manager, Programs Outreach - Adaptation to lead outreach strategy development and staff oversight for the Climate Adaptation Program. You will build and manage partnerships with municipalities, NGOs and elected officials, driving funding uptake and project development across Canada.

This is a hybrid Ottawa role with travel to HQ as needed. Ideal candidates hold a university degree in environmental disciplines, 3–5 years client-facing experience, and

Qualifications

• University degree in Environmental Sciences or Studies, Business Administration, Planning or a related discipline.
• 3–5 years of client communications or community engagement in environmental issues, including at least 2 years in staff management.
• Ability to lead, mentor and coach a highly collaborative, dynamic team in an outcomes-focused, client service environment.
• Excellent client service orientation, strong interpersonal, negotiation, and conflict resolution skills.
• Strong verbal and written communication.
• Experience developing and implementing outreach strategies and processes
• Experience building networks and partnerships
• Strong political acumen and experience working with Municipal governments would be considered an asset
• The ability to work in both official languages (English and French) is required.

Responsibilities

• Provides leadership and coaching to the team to ensure client needs are accurately assessed and application requirements, funding offers, and knowledge resources are clearly communicated to support strong project development and funding readiness.
• Develops outreach strategies to meet established targets and program priorities, assign resources to priorities, set objectives, establishes performance standards, and empowers team members in meeting organizational priorities.
• Reviews and updates standard operating procedure development for senior management approval.
• Analyzes potential partner relationships and maintains a network of contacts with Municipal elected officials, Municipal administrations, the private sector, professional associations, and NGOs working in the Municipal sector.
• Analyzes event opportunities across Canada to recommend those most likely to generate high‑impact project leads and support funding uptake, applying a cost‑benefit and risk‑aware approach to ensure responsible stewardship of organizational resources.
• Collaborates with other Outreach Managers to lead the development and continuous improvement of outreach‑related processes and systems, including the establishment and regular updating of standard operating procedures and internal tools.
• Ensures timely, accurate and consistent management of the prospect pipeline in the CRM system to provide reliable information on pipeline health to support internal planning, coordination, and decision‑making.
• Collaborates with other CFS managers to ensure a consistent, high‑quality client experience across all stages of the funding journey, aligning approaches, service standards, and practices to support seamless service delivery.
• Participates in research by GMF such as client surveys and GMF funding criteria reviews to ensure a clear understanding of needs and constraints of clients and to balance customer needs with the requirements of the GMF Funding Agreement.
• Reviews and assesses GMF-relevant resources and maintains knowledge of current sustainability best practices in the municipal sector.
• Contributes to the development and management of annual business and strategic plans including the GMF Annual Statement of Plans and Objectives and the Strategic Plan.
• Responsible for conduct aligned to FCM’s core competencies and business values.

Skills

Verbal communication

Written communication

Client service

Interpersonal skills

Negotiation

Conflict resolution

Outreach strategy

Partnership building

Political acumen

Bilingual English/French

Education

University degree in Environmental Sciences or related field

Job description

The Green Municipal Fund (GMF) is seeking a Manager, Programs Outreach - Adaptation to lead outreach strategy development and staff oversight for the Climate Adaptation Program. You will build and manage partnerships with municipalities, NGOs and elected officials, driving funding uptake and project development across Canada.

This is a hybrid Ottawa role with travel to HQ as needed. Ideal candidates hold a university degree in environmental disciplines, 3–5 years client-facing experience, and