Manager, Catering

COMPASS GROUP CANADA; Mississauga; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

COMPASS GROUP CANADA is seeking a Manager, Catering to lead catering sales and planning for a fast-paced hockey and special events venue. You will manage a team of up to 25 employees across catering sales and planning, ensuring high-volume events run smoothly.

The role emphasizes leadership, client relations, and premium hospitality for corporate and public events. Availability for evenings and weekends is required to support event-driven schedules.

Qualifications

• Minimum 2 years of experience in catering sales management within a venue, hotel, or catering company.
• Proven ability to drive revenue, manage client relationships, and close sales.
• Leadership, communication, negotiation, and presentation skills.

Responsibilities

• Lead, coach, and develop a team of up to 25 team members across catering planning and operations.
• Provide on-site leadership during events, ensuring seamless execution and alignment with client and venue expectations.
• Maintain a strong working knowledge of venue operations, policies, and procedures.
• Collaborate with Operations, Culinary, and Event teams to ensure successful planning and delivery of all events.
• Manage full-cycle catering planning and work with the Partner to maximize revenue.

Skills

Catering sales management

Team leadership

Client relationship management

Revenue growth

Negotiation

Presentations

Tools

MS Word

Excel

Outlook

Job description

About Us

From NHL hockey games to concerts and high-profile special events, we are passionate about delivering exceptional food and beverage experiences for our partners and guests. As a premier sports and events venue, our success is driven by strong leadership, operational excellence, and a collaborative, people-first culture.

Job Summary

We are seeking an experienced Manager, Catering to lead catering sales and planning for a fast-paced hockey and special events venue. This role is responsible for managing a team of up to 25 employees across catering sales and catering planning, while overseeing high-volume, high-profile events.

Key Responsibilities

• Lead, coach, and develop a team of up to 25 team members across catering planning and operations
• Provide on-site leadership during events, ensuring seamless execution and alignment with client and venue expectations
• Maintain a strong working knowledge of venue operations, policies, and procedures
• Collaborate closely with Operations, Culinary, and Event teams to ensure successful planning and delivery of all events
• Manage full-cycle catering planning and work in conjunction with the Partner
• Actively up-sell enhancements and premium offerings to maximize event revenue
• Prepare and present weekly and monthly sales and revenue reports
• Participate in weekly revenue meetings
• Serve as a senior point of contact for clients
• Consult with clients to understand their vision and provide creative, tailored event solutions
• Maintain strong relationships with corporate clients, event planners, and community partners
• Prepare accurate quotes, contracts, and event documentation
• Maintain organized and confidential sales and client files
• Utilize catering and sales systems to track account history, bookings, and reporting

Qualifications & Experience

• Minimum 2 years of experience in catering sales management within a venue, hotel, or catering company
• Demonstrated experience leading and managing teams, ideally in a high-volume or event-driven environment
• Strong understanding of large-scale events, premium hospitality, and live sports or special events operations
• Proven ability to drive revenue, manage client relationships, and close sales
• Excellent leadership, communication, negotiation, and presentation skills
• Strong organizational, time management, and problem-solving abilities
• High level of professionalism, adaptability, and accountability
• Proficiency in MS Word, Excel, and Outlook; catering or event management software considered an asset
• Flexibility to work evenings, weekends, and event-driven schedules as required