manager, arena

Middleton District Rink Commission; Town of Middleton; On-site; CAD 25,000 - 30,000; Part time

Job summary

The Middleton District Arena is seeking an Arena Manager to oversee daily operations, maintenance, staffing, and customer service. Based in Middleton, NS, this on-site role requires supervising a small team, managing schedules, and ensuring a safe, welcoming environment for rink users.

You will handle admissions, skate rentals, and event support, report to the Middleton & District Rink Commission, and help plan community programs and revenue opportunities.

Job description

Title posted on indeed.com - Arena Manager

Posted on September 02, 2026 by Employer details Middleton District Rink Commission

Job details

The Ice Rink Manager is responsible for overseeing the daily operations, maintenance, and staffing of the Middleton & District Arena. Reporting directly to the Middleton & District Rink Commission, the Arena Manager ensures the smooth running of the rink, providing a safe, clean, and welcoming environment for all users. This role involves supervising a small team of arena attendants and managing the facility’s daily operations.

Key Responsibilities

• Oversee the daily operations of the ice rink, ensuring that the facility is properly maintained, safe, and clean.
• Develop and implement maintenance schedules for ice resurfacing, equipment upkeep, and general facility cleaning.
• Ensure compliance with all health, safety, and regulatory requirements, including ice quality and refrigeration systems.
• Recruit, train, and supervise a team of arena attendants.
• Schedule staff shifts, ensuring adequate coverage for all rink activities, events, and peak times.
• Conduct regular performance evaluations and provide ongoing training, development and mentoring for staff.
• Foster a positive work environment that encourages teamwork, professionalism, and high standards of customer service.
• Drive and operate the Olympia on and off the ice safely.
• Prepare and maintain Arena ice to a high standard. Adhere to all safety protocols as deemed required by the Board and/or industry standard.
• Seek out and report existing or potential issues with the facilities to the Arena Manager, in the interest of maintaining the facilities and equipment in optimal condition.
• Participate in keeping all areas of the facility neat, clean and safe at all times, including sweeping and mopping the Arena restrooms, locker rooms, warm room, lobby, meeting rooms, bleachers and removing trash, cleaning the glass, etc.
• Make sure all entrances are clear and safe of debris and snow. This includes removing sidewalk ice or otherwise managing slipping risks.
• Report simple repairs and maintenance of various Arena and ice related equipment, as needed.
• Perform other duties as assigned, including participating in non-ice related activities as needed (eg. event set up and tear down, supporting community events held in the Arena).
• Oversee cash handling procedures, including admissions, skate rentals, and concession sales, ensuring accuracy and accountability.
• Identify opportunities for revenue generation through special events, sponsorships, and partnerships and share with the Middleton & District Rink Commission.
• Serve as the primary point of contact for rink users, addressing concerns, resolving conflicts, and ensuring a positive experience for all patrons.
• Develop and implement customer service initiatives to enhance user satisfaction and increase facility usage.
• Collaborate with local community groups, schools, and sports organizations to promote the rink and its programs.
• Represent the Middleton & District Arena with kindness, honesty and integrity, particularly in dealing with children.
• Greet customers, answer questions, and provide information about rink schedules, programs, and events.
• Assist with skate and helmet rentals, fitting, and returns, ensuring equipment is properly stored and maintained.
• Maintain rental skates and assist patrons with skating sharpening.
• Oversee all rink activities, including public skating sessions, hockey games, figure skating lessons, and special events.
• Work with the Rink Commission to plan and execute community events, tournaments, and other special programming.
• Ensure that all events are well-organized, staffed appropriately, and meet the needs of participants.
• Prepare and present monthly reports to the Middleton & District Rink Commission on facility operations.

• Location Middleton, NS
• Work location On site
• Salary $ 17.50 to $ 22.00 HOUR hourly
• Terms of employment Part time
• Starts as soon as possible
• vacancies 1 vacancy
• Source indeed.com #10250434604
• Middleton, NS

View the full job posting on indeed.com