Manager, Admissions

SFU group; Surrey; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

7% in lieu of benefits & 8% vacation

Extended health & dental plans

Professional development funds

Hybrid-work program

Job summary

Simon Fraser University’s School of Medicine in Surrey is seeking a temporary Manager, Admissions to oversee day-to-day admissions operations. You will translate strategy into actionable plans and manage holistic admissions processes including interviews, references and supplemental submissions.

The ideal candidate demonstrates strong decision-making, problem-solving, and a proven track record in managing admissions teams within higher education.

Qualifications

• Bachelor’s degree in Education, Business Administration, or related field with five years in post-secondary admissions or student recruitment.
• Experience in developing and delivering admissions services for diverse audiences.
• Experience managing teams, mentoring staff and leading collaborative projects.
• Strong knowledge of post-secondary admissions policies and enrollment management.
• Knowledge of CaRMS and Canadian post-secondary education systems.
• Awareness of equity, diversity and inclusion in admissions.

Responsibilities

• Oversee day-to-day operations of the admissions unit.
• Translate strategy into actionable plans and implement admissions policies and systems.
• Lead holistic admissions processes including interviews, references and supplements.
• Provide operational leadership to the admissions team and collaborate with internal and external partners.

Skills

Decision-making

Problem-solving

Admissions processes knowledge

Communication

Team leadership

Education

Bachelor’s degree in Education, Business Administration, or related field

Job description

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Help build B.C.’s new medical school from the ground up!

At the SFU School of Medicine (School), we envision a medical education system where students and residents learn as part of a team in primary care and other community-level settings, in patient-centred environments, and with a curriculum that considers social, environmental and prevention contexts. As we establish the school in Surrey, B.C., our growing relationships with the local community, Fraser Health Authority, First Nations Health Authority, physicians and Indigenous partners will help us to meet the diverse health needs of the communities we serve and improve access to primary care throughout the province. We seek to advance reconciliation by embedding and equalizing Indigenous knowledge systems in our learning, research and practices while resting on a solid foundation of high-quality, accredited education and world-class research efforts that keep us oriented towards measurable socially accountable outcomes.

About the Role

We are seeking a temporary Manager, Admissions to oversee the day-to-day operations of the admissions unit within the School of Medicine. The role ensures the effective translation of strategy into actionable plans and the implementation and improvement of admissions policies, processes and systems that support the School’s enrollment objectives. The role leads the delivery of holistic admissions processes, including the adjudication, validation, and comprehensive evaluation of application materials such as interviews, references, and supplemental submissions. The Manager collaborates with internal and external partners to deliver high-quality admissions services, enhance applicant experience and support the School of Medicine’s vision, mandates and priorities. Additionally, the role provides direct operational leadership to the admissions team, focusing on team performance, development and day-to-day effectiveness, delivering results through team coordination and cross-functional service delivery in partnership with other managers and teams to create a seamless and barrier-free experience.

The ideal candidate is a highly organized and detail-oriented professional with strong decision-making and problem-solving skills. They have a proven track record in managing teams in a fast-paced, dynamic work environment in higher education. They thrive in an evolving setting where processes, systems, and structure are still being built. They have strong working knowledge of all core admissions processes, systems, and timelines. They need to be someone who can manage admissions system permissions, troubleshoot issues, and liaise with technical teams without AD oversight. They possess the ability to evaluate complex admission cases while ensuring all applications are complete and meet the necessary requirements. With an eye for accuracy, this individual brings a unique blend of skills to troubleshoot and resolve both technical and procedural issues within the area of admissions. Additionally, the candidate has excellent communication skills to effectively engage with internal teams, applicants, and external partners. Keen to be a part of the building process, they will demonstrate strong judgment and the ability to navigate complex, high-risk situations with professionalism.

Full Job Description

Qualifications

Bachelor’s degree in Education, Business Administration, or a related field and five years of experience in post-secondary admissions, student recruitment, or an equivalent combination of education, training and experience.

• Experience in developing and delivering admissions services for diverse audiences.


• Experience managing teams, mentoring staff and leading collaborative projects.


• Experience in implementing admissions programs that meet accreditation or professional standards.


• Strong knowledge of post-secondary admissions policies, including medical school selection processes and enrollment management strategies.


• Strong understanding of university admissions policies, procedures and practices at both undergraduate and postgraduate levels.


• Knowledge of Canadian post-secondary education systems, including transfer credit policies and residency matching (e.g., CaRMS).


• Familiarity with best practices in equity, diversity and inclusion (EDI) in admissions.


• Awareness of admissions technologies, learner information systems and digital recruitment tools.


• Strong project management skills, including managing multiple initiatives and meeting deadlines.


• Exceptional written and verbal communication skills for delivering complex admissions information in an accessible manner.


• Demonstrated ability to assess program effectiveness using data, identify trends and make evidence-based recommendations.


• Ability to exercise professional judgment and discretion in complex or exceptional admissions cases


• Strong analytical and problem-solving skills, with the ability to assess and improve operational processes


• Strong interpersonal skills to build and maintain relationships with internal teams, applicants, external experts and School leadership.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA):

• An additional 7% pay in lieu of benefits & 8% vacation pay


• Employer paid extended health & dental plans


• Professional development funds (minimum contract period of 1 year)


• Hybrid-work program for eligible positions

Additional Information

The assignment end date is June 30, 2028.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact [e-mail].