Associate Director, Technical Solutions

Simon Fraser University; Burnaby; Hybrid; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid-work program

Employer-paid defined benefit pension

On-campus tuition waiver for employees

Off-campus tuition reimbursements and"

Professional development funds

Job summary

Simon Fraser University seeks an Associate Director, Technical Solutions to lead a high-caliber team responsible for education solutions, computing infrastructure, instructional technologies, laboratories, and research computing environments across SFU’s multi-campus setting.

The role shapes technical strategy, advances education and research computing capacity, and guides sustainable service models in close collaboration with academic leaders and researchers.

Qualifications

• Demonstrated experience leading technical teams in a complex org, preferably in a post-secondary or research-intensive setting.
• Experience supporting teaching, learning, and research computing environments including labs and research infrastructure.
• Knowledge of modern computing infrastructure, cloud and on-premise, HPC, data storage, cybersecurity, AI infra.

Responsibilities

• Provide strategic leadership for education technology, infrastructure planning, and service delivery across multiple campuses.
• Translate academic and research priorities into sustainable technical solutions and programs.
• Collaborate with academic leaders and researchers to shape technical strategy and capacity.

Skills

Leadership

Strategic planning

Cloud infrastructure

HPC / Research computing

Cybersecurity

Education

Master's degree in Computer Science or related field

Tools

Cloud platforms (AWS/Azure/GCP)

Research computing infrastructure

Networking

Job description

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

The School of Computing Science, within the Faculty of Applied Sciences, is a dynamic, research-intensive academic unit supporting innovative education, advanced research, and experiential learning across multiple campuses. Its technical solutions team plays a central role in enabling specialized instructional environments, research computing, laboratories, and customized education solutions that support faculty, researchers, instructors, and students. Working in a complex and evolving technology environment, the team partners closely with academic and operational colleagues to deliver secure, reliable, and sustainable services. The Faculty values collaboration, technical expertise, continuous improvement, and solutions that strengthen teaching, learning, research, and the overall student experience.

About the Role

Join the School of Computing Science and Faculty of Applied Sciences in a new leadership role that advances and enhances education solutions, research computing, and technical services supporting teaching, learning, and research. The Associate Director, Technical Solutions will lead a highly skilled team of technical professionals responsible for specialized education solutions, computing infrastructure, instructional technologies, laboratories, and research computing environments across a complex, multi-campus setting. This role offers the opportunity to shape technical strategy, strengthen education and research computing capacity, and guide the continued evolution of services that support academic and research excellence. Working closely with academic leaders, researchers, and technical professionals, the Associate Director will provide strategic leadership in education technology, infrastructure planning, emerging technologies, cybersecurity, lifecycle management, and sustainable service models. The position will play a key role in aligning technical capabilities with evolving teaching and research priorities, advancing customized education and research solutions, and contributing directly to the School and Faculty’s academic and research mission.

The successful candidate will be an experienced technical leader with expertise in computing environments that support education and research. They will bring demonstrated experience leading professional and technical teams, shaping technical strategy, and translating academic and research priorities into sustainable solutions. The ideal candidate will have knowledge of research computing, high-performance computing, cloud and on-premise infrastructure, cybersecurity, data management, and emerging technologies. A collaborative and strategic leader, they will build strong relationships with academic leaders, researchers, instructors, and technical professionals while advancing education solutions, research capability, infrastructure planning, service delivery, and operational excellence across a complex, multi-campus environment.

Full Job Description

Qualifications

Master's degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related discipline, and 8 years of progressively responsible leadership experience in technical operations, computing infrastructure, research computing, information technology, or a related field, or an equivalent combination of education and training.

• Significant experience leading technical teams and managing professional staff in a complex organization, preferably within a post-secondary, research-intensive, technology-focused environment, with demonstrated success in setting priorities, developing staff, and delivering reliable technical services.
• Demonstrated experience supporting complex computing environments for teaching, learning, and research, including specialized laboratories, instructional technologies, research computing infrastructure, and the evolving technical needs of faculty, researchers, and students.
• Advanced knowledge of modern computing infrastructure and emerging technologies, including cloud and on-premise environments, high-performance and research computing, data storage and management, networking, cybersecurity, artificial intelligence infrastructure, and related advanced computing environments.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):

• 4 weeks’ vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Off-campus tuition reimbursements and professional development funds*
• And more! View our benefits brochure

*Prorated for part-time employees

Additional Information

The position will remain open until filled. Applications will begin to be reviewed on September 18, 2026, and candidates are encouraged to apply by that date for full consideration.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact [e-mail].