Management Trainee

American Iron and Metal; Ajax; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Year-end bonus

Full-time permanent position

AIM Tuition Assistance Program

Vacation, benefits and RRSP matching

24/7 virtual health care

Boot voucher on first day

Employee discounts on parts

Job summary

Kenny U-Pull is offering a Management Trainee program across Ontario locations. The program rotates through Call Center, Dispatch, Car Purchasing & Sales, Marketing, Customer Service, Operations, System & Tools, Safety, and Training to develop future frontline managers.

Participants gain hands-on coaching and leadership experience, with structured safety and compliance training, aiming to lead branch operations and customer-focused activities upon completion.

Qualifications

• Graduate from college, university, or trade school
• 5–10 years of experience in retail and/or customer service
• 3–5 years of experience managing a team
• Strong written and verbal communication, professional email etiquette
• Organizational and time-management skills with the ability to balance multiple responsibilities
• Analytical and critical thinking to support decision-making

Responsibilities

• Lead operations in a branch including yard management and depollution.
• Lead retail activities in a branch, assisting customers from locating products to warranty options.
• Support vehicle purchasing and sales transactions with proper documentation.
• Identify and access relevant information efficiently while ensuring processes are followed.
• Coach and support frontline employees to raise operational efficiency and service quality

Skills

Communication

Team leadership

Time management

Analytical thinking

Education

College/University or trade school graduate

Job description

AtKenny U-Pull, we take pride in giving used vehicles a second life. Our27 auto recycling yardsacross Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!

Kenny U-Pull is a division ofAmerican Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.

Job Description

The Management Traineewill have an opportunity to work onsite in different locations throughout the province of Ontario. This development program will help to develop future frontline managers who will play a critical role in leading our teams and ensuring operational excellence. This program offers a unique opportunity to strengthen leadership capabilities, gain comprehensive business knowledge, and advance your career within our organization.

What you're responsible for:

This development program will be offered for a period of up to 6 months, participants will rotate through all major functions and sites, including:

• Call Center – Developing a deep understanding of how we buy car.
• Dispatch– Developing a deep understanding of how we bring the car to the sites.
• Car Purchasing & Car Sales – Understanding the process of car purchasing in a branch.
• Marketing – Developing a deep understanding how we promote our product.
• Customer Service– Developing strategies to enhance customer satisfaction, resolve service issues effectively, and strengthen client relationships.
• Operations –Developing a deep understanding of our operational and retail processes (including yard operations & depollution process).
• System & Tools –Demonstration of the systems and programs, validate access are granted.
• Accident/Injury Investigation –Supporting leadership in investigating workplace incidents, documenting findings, and contributing to corrective action plans that strengthen safety protocols.
• Training – Complete the mandatory training on AIM Campus.
• Health and Safety– Developing a deep understanding of regulatory compliance, risk management and proactive safety practices.

This is a hands-on, field-based program where most of the day is spent working directly with frontline employees. Trainees will gain practical experience in coaching, mentoring, and leading diverse teams while reinforcing the highest standards of safety and compliance.

By the end of the program, participants will be able to:

• Lead operations in a branch including yard management and depollution.
• Lead retail activities in a branch including assisting customers throughout their purchasing — from locating products in the yard and recommending appropriate warranty options.
• Support vehicle purchasing and sales transactions by ensuring all processes are followed and required documentation is completed accurately.
• Identify and access relevant information efficiently while ensuring all required documentation and processes are completed.
• Coach and support employees in their daily activities to ensure operational efficiency and service excellence.

Qualifications

To join our team:

• You have graduated from college, university, or trade school
• You have 5 to 10 years of experience in retail and/or customer service
• You have 3 to 5 years of experience managing a team
• You are a professional communicator with strong written and oral communication and professional email etiquette
• You areorganizedwith excellent time management and prioritization skills to balance multiple responsibilities effectively
• You are analytical with strong critical and logical thinking skills to support sound decision-making

Additional Information

What we offer:

• A competitive salary + year-end performance bonus
• Fulltime permanent position
• AIM Tuition Assistance Program
• Vacation, benefits and RRSP matching program
• 24/7 access to virtual health care
• A boot voucher on your first day
• Exclusive employee discounts on parts from any Kenny U-Pull yard