Assistant Branch Manager

KENNY U-PULL; Drummondville; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Paid vacation from day one

Telemedicine access (24/7)

RRSP with employer matching

AIM Annual Scholarship Program (up to

Employee discounts on parts

Company-sponsored events

Job summary

Kenny U-Pull is hiring an Assistant Branch Manager in Drummondville to lead a team, oversee daily operations, and deliver exceptional customer service while achieving branch goals. The role reports to the Branch Manager and involves hands-on supervision in a dynamic retail environment.

Responsibilities include staffing, scheduling, enforcing safety policies, supporting performance reviews, and collaborating with partners to optimize processes.

Qualifications

• Minimum of three (3) years of customer service experience.
• Minimum of one (1) year of management experience.
• College diploma or university degree.
• Experience in retail or the automotive industry is considered an asset.
• Bilingualism (French and English) is considered an asset.

Responsibilities

• Maintain an active presence on the floor, supervising and participating in operations in a hands-on environment.
• Promote a safe, inclusive and positive workplace culture.
• Enforce environmental, health and safety policies and procedures.
• Assist the Branch Manager with monthly Health and Safety audits.
• Oversee daily operations, including scheduling, sales targets and production goals.
• Support employees by participating in daily tasks and operational initiatives.
• Assist the Branch Manager in communicating information and updates to employees.
• Collaborate with internal and external partners to ensure business processes are followed effectively.
• Conduct quarterly performance evaluations for hourly employees alongside the Branch Manager.
• Perform various administrative tasks, including cash deposits, payroll processing, employee scheduling, and related duties.
• Support the Branch Manager in recruiting, onboarding, and integrating new employees.
• Act as a change ambassador by supporting organizational initiatives and implementing changes within the branch.

Skills

Customer service

Management

Retail

Automotive

Bilingual

Education

College diploma or university degree

Job description

At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 automotive recycling centers across Quebec, Ontario, New Brunswick, and Nova Scotia are supported by more than 400 dedicated employees who are passionate about innovation in the used vehicle industry and committed to creating a greener environment for future generations. Since 2008, we have recycled more than one million vehicles, and we're just getting started!

Kenny U-Pull is a division of American Iron & Metal (AIM), a globally recognized leader in the metal recycling industry. With more than 125 sites, 4,000 employees worldwide, and over $3.5 billion in annual sales, AIM is driving innovation and sustainability across North America.

Job Description

• Competitive salary + annual bonus
• Permanent full-time position
• Schedule: To be discussed (must be available to work one weekend out of every two)

As an Assistant Branch Manager, you will work under the direction of the Branch Manager. You will be responsible for leading a team, overseeing daily operations, and ensuring exceptional customer service, while helping the branch achieve its business objectives.

Key Responsibilities

• Maintain an active presence on the floor, supervising and participating in operations within a sometimes outdoor, physically demanding, and hands-on work environment;
• Promote a safe, inclusive, and positive workplace culture;
• Enforce environmental, health, and safety policies and procedures;
• Assist the Branch Manager with monthly Health and Safety audits;
• Oversee daily operations, including scheduling, sales targets, and production goals;
• Support employees by participating in daily tasks and operational initiatives;
• Assist the Branch Manager in communicating information and updates to employees;
• Collaborate with internal and external partners to ensure business processes are followed effectively;
• Conduct quarterly performance evaluations for hourly employees alongside the Branch Manager;
• Perform various administrative tasks, including cash deposits, payroll processing, employee scheduling, and related duties;
• Support the Branch Manager in recruiting, onboarding, and integrating new employees;
• Act as a change ambassador by supporting organizational initiatives and playing an active role in implementing changes within the branch.

Qualifications

• Minimum of three (3) years of customer service experience;
• Minimum of one (1) year of management experience;
• College diploma or university degree;
• Experience in retail or the automotive industry is considered an asset;
• Bilingualism (French and English) is considered an asset.

Desired Skills and Competencies

• Ability to empower and motivate employees;
• Strong delegation skills with the ability to follow up effectively;
• Excellent communication skills, including written, verbal, and presentation abilities;
• Strong problem-solving capabilities;
• Team-oriented mindset with a collaborative approach;
• Strong time management and prioritization skills;
• Ability to demonstrate empathy and emotional intelligence.

Additional Information

• Competitive salary + annual bonus;
• Eligible for paid vacation from day one;**
• Telemedicine access (24/7 access to a physician);
• Group RRSP with employer matching contributions;
• AIM Annual Scholarship Program offering up to $8,500 per eligible dependent to help cover educational expenses;
• A friendly and enjoyable work environment;
• Company-sponsored events throughout the year (barbecues, holiday parties, and more);
• Exceptional career growth and advancement opportunities;
• Employee discounts on parts at any Kenny U-Pull location.

Kenny U-Pull is a subsidiary of American Iron & Metal (AIM) Inc., a globally recognized leader in the metal recycling industry, with more than 125 locations, 3,000 employees worldwide, and over $3.5 billion in annual sales. AIM and its subsidiaries are equal opportunity employers. Only candidates selected for an interview will be contacted. We thank all applicants for their interest.