Major Product Support Sales Representative

Finning International Inc.; Edmonton; Hybrid; CAD 75,000 - 100,000; Full time

Job summary

Finning International Inc. seeks a Major Product Support Sales Representative for a hybrid role in Edmonton. The successful candidate will leverage their expertise in consulting sales and mechanical systems to foster customer relationships and enhance service offerings. Essential qualifications include over 5 years of experience, strong business acumen, and familiarity with CRM systems. This position presents an exciting opportunity to contribute to Finning's mission in the equipment support sector.

Qualifications

• Minimum 5+ years of consulting sales experience.
• Proven mechanical knowledge.
• Experience with CRM tools and in maintaining client relationships.

Responsibilities

• Achieve profitable parts and service revenue targets.
• Develop and maintain client information using CRM software.
• Establish targets aligned with corporate strategy.

Skills

Consultative selling

Communication

Interpersonal skills

Organizational skills

Mechanical knowledge

Tools

CRM software

MS Office suite

Job description

Major Product Support Sales Representative page is loaded

Major Product Support Sales Representative

Apply remote type Hybrid locations Edmonton, AB, CA time type Full time posted on Posted 13 Days Ago time left to apply End Date: June 20, 2025 (4 days left to apply) job requisition id R-2025-1202

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Reporting to the Product and Service Sales Manager, you will play a key role in driving growth by collaborating closely with cross-functional teams in aftermarket products and services sold by Finning to assigned customers in your territory. Utilizing a consultative selling approach, you will build profitable, long-term customer relationships by offering products and services that enhance fleet management, maximize productivity, and reduce downtime and cost per hour.

If you have a proven track record in developing strategic customer relationships, combined with strong business acumen and mechanical knowledge of equipment systems, we encourage you to apply for this fantastic opportunity.

Job Description:

• Achieve profitable parts and service revenue in line with corporate and territory targets.

• Evaluate customer needs, promote and sell products and services to meet those needs, and provide quality solutions.

• Develop and maintain client information and data using Finning (Canada)’s CRM software and Product Improvement Program (PIP) to enable accurate market intelligence, pricing, estimates, and customer satisfaction.

• Prepare accurate and timely forecasts, pricing, estimates, and market intelligence for parts and service revenue targets for the assigned customer base to ensure customer satisfaction.

• Establish appropriate targets, goals, and objectives aligned with corporate strategy.

• Ensure all sales documents and customer agreements are completed consistently, accurately, and in a timely manner.

Qualifications:

• Minimum 5+ years of consulting sales experience, with a solid understanding of basic selling principles such as prospecting, introducing benefits, call planning, qualifying, handling objections, follow-ups, and closing the sale.

• Experience working with customers on maintenance strategies and equipment systems is an asset.

• Proven mechanical knowledge.

• Previous experience in product sales and service is an asset.

• Excellent organizational, communication, and interpersonal skills.

• Experience using a customer relationship management tool.

• An exceptional track record of customer coverage in a large geographic territory.

• Proficient in MS Office suite

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.

Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC,Canada.

OUR DIVISIONS

• Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT.
• Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut.
• Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia.
• Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland.
• Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America.
• OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.