Maintenance Technician

Rockstar Mechanics; Burnaby; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading property management company is looking for a dedicated Maintenance Technician in Burnaby. This role involves performing general maintenance, ensuring safety compliance, and providing excellent customer service to residents. The ideal candidate will have at least 2 years of maintenance experience and strong communication skills. Join a team that values outstanding service and resident satisfaction.

Qualifications

• Minimum 2 years of related maintenance experience preferred.
• Working knowledge of health and safety regulations and practices.

Responsibilities

• Performs scheduled, preventative, routine, and emergency maintenance.
• Tracks and manages parts and supply inventory.
• Responds professionally to resident inquiries and complaints.

Skills

Communication

Collaboration

Education

5th Class Power Engineer certification

Tools

Microsoft Office

Yardi Voyager

Job description

We are seeking a dedicated Maintenance Technician to join our team on behalf of a top-tier property management client. Reporting directly to the Senior Maintenance Manager or Community Manager, the Maintenance Technician is responsible for preventative and unscheduled maintenance activities, environmental and safety compliance, and supporting special projects, all with a strong focus on delivering outstanding service and resident satisfaction.

Key Responsibilities:

General Maintenance:

• Performs scheduled, preventative, routine, and emergency maintenance as assigned.
• Completes maintenance repairs promptly to ensure resident safety and satisfaction.
• Conducts maintenance in garages, rooftops, mechanical rooms, parking areas, and common spaces.
• Maintains in-depth knowledge of building systems, including HVAC, pumps, fire safety, and swimming pools.
• Ensures tools and cleaning equipment are in safe working condition.
• Ensures mechanical and exit doors are always secure and operational.
• Oversees and coordinates work by third-party contractors (e.g., plumbers, electricians, painters).
• Performs general cleaning duties including litter pickup, sweeping, shoveling, and power washing.
• Keeps grounds and vacant units clean and well-maintained.
• Provides authorized access to units for service personnel and accompanies vendors during in-suite work.
• Participates in emergency response and on-call rotation as required.
• Capable of lifting up to 25 kilograms.
• Performs other related maintenance duties as needed.

Administration:

• Participates in monthly fire and life safety inspections and annual emergency drills.
• Tracks and manages parts and supply inventory; coordinates supply ordering as needed.
• Maintains all safety logs and checklists in accordance with company procedures.

Health & Safety:

• Complies with all applicable legislation including the Residential Tenancies Act, Fire Code, and Occupational Health and Safety Act.
• Follows company health and safety procedures and emergency protocols (fire, flood, mold remediation).
• Understands emergency operation of electrical, elevator, boiler/chiller, and life safety systems.
• Ensures contractors adhere to safety protocols; reports any infractions or hazardous conditions immediately.
• Secures all common areas (laundry rooms, recreation spaces, locker rooms) at scheduled times.

Customer Service:

• Represents company values and culture in all resident, vendor, and public interactions.
• Responds professionally and courteously to resident inquiries, feedback, and complaints.
• Maintains a respectful and diplomatic attitude in all resident communications.
• Promotes and supports a service-oriented team environment.

Qualifications:

• Minimum 2 years of related maintenance experience preferred.
• Working knowledge of health and safety regulations and practices.
• Strong verbal and written communication skills.
• Proven ability to collaborate with colleagues, vendors, and residents.
• Comfortable with smartphone and tablet use.
• Familiarity with Microsoft Office and Yardi Voyager is a plus.
• 5th Class Power Engineer certification is considered an asset.