Position Description
SUMMARY/PURPOSE:
- Responsible for overseeing the maintenance and operational activities of federal military buildings in Canada.
- Ensure that all facilities are maintained to the highest standards, ensuring safety, functionality, and compliance with all relevant regulations.
- Oversee a team of maintenance personnel, including skilled tradespeople such as mechanics, electricians, carpenters, and plumbers. Coordinate with external contractors to ensure all maintenance tasks are completed efficiently and effectively.
Responsibilities
- Maintenance Oversight: Supervise and coordinate the maintenance of mechanical, electrical, and structural systems, including HVAC, plumbing, and fire safety systems.
- Team Management: Lead and train a team of building operators and maintenance staff, ensuring adherence to safety standards and work protocols.
- Preventive Maintenance: Develop and implement preventive maintenance programs to minimize downtime and extend the lifespan of building systems.
- Emergency Response: Respond to maintenance emergencies and ensure timely resolution of issues to maintain operational continuity.
- Contractor Coordination: Manage relationships with external contractors, ensuring that work is completed to specifications and within budget.
- Compliance: Ensure all maintenance activities comply with federal regulations, safety standards, and organizational policies.
- Reporting: Maintain accurate records of maintenance activities, including work orders, inspections, and repairs. Provide regular reports to management.
- Budget Management: Assist in the preparation and management of the maintenance budget, ensuring cost-effective operations.
- Stakeholder Communication: Maintain strong working relationships with key stakeholders, including military personnel and government officials.
- Accountable for ensuring that Serco’s interests are represented in joint partnerships or ventures.
- Visibly demonstrate Serco Values and work practices and ensure that all staff across the organization are practicing these Values daily.
- Ensure compliance with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, and quality.
- Responsible for the safety of all personnel, equipment, and facilities under the scope of this position, in accordance with Provincial, Federal, Serco and customer safety regulations and procedures.
- Other related duties relevant to this position as may be required.
Qualifications
JOB REQUIREMENTS
Education/Certifications
- Diploma or Degree in Facilities Management, Engineering, or a related discipline from an accredited institution.
- Certifications: Relevant certifications such as Certified Facility Manager (CFM) or Building Operator Certification (BOC) are highly desirable.
- Must be able to obtain and maintain a minimum Secret Government of Canada security clearance (required).
- Possess a valid Driver’s License.
Experience
- Minimum of 5 - 7 years of demonstrated work experience in building maintenance, preferably in a government or military setting.
- Previous experience in a supervisory or managerial role within building maintenance.
- Extensive technical skills and experience with maintenance of mechanical, electrical, and structural systems.
- Strong leadership skills with the ability to manage and motivate a team.
- Proficient in the use of maintenance management software and MS Office suite.
- Excellent problem-solving skills with the ability to troubleshoot and resolve complex maintenance issues.
- Effective communication skills, both written and verbal, with the ability to interact with a diverse range of stakeholders.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Commitment to providing excellent customer service to building occupants.
MENTAL AND PHYSICAL EFFORT:
- Mental: Activities are moderate intensity at more than 4hrs/day or high intensity at 2-4hrs/day.
- Physical: Activities are low intensity, less than 2hrs/day. Must have ability to perform physical tasks such as lifting, climbing, and working in confined spaces.
Working Conditions:
- Some exposure to disagreeable elements including to work in various environments, outdoor settings and at heights.
- Minor risk of injury, harm or illness.