Mainframe Hardware Engineer

DXC Technology Inc.; Ontario; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company is seeking a skilled professional for a remote role focused on IBM Mainframe systems. The successful candidate will manage hardware changes, support datacenter requirements, and collaborate with internal teams. This role demands strong technical expertise in IBM Mainframe architecture and excellent communication skills. The position requires flexibility for on-call support and may involve occasional onsite direction during hardware implementations.

Qualifications

• Strong knowledge of IBM Mainframe architecture and related peripherals.
• Hands-on experience in Change/IMAC Management and Incident Management.

Responsibilities

• Provide planning and support for hardware changes in IBM Mainframe systems.
• Manage vendor relationships and coordinate hardware installations.
• Document hardware environments and procedures using various tools.

Skills

Communication

Time Management

Leadership

Tools

IBM z/OS

Configuration Management

Asset Management

Job description

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

Location: Remote (Canada)

Essential Job Functions

• Provide planning, support, and execution of hardware changes for IBM Mainframe systems, including z9, z10, z11, z12, and z13 models.

• Configure and manage Hardware Management Consoles (HMC) and Service Elements.

• Oversee and maintain Parallel Sysplex environments, Coupling Facilities, Sysplex Timers, and Server Time Protocol (STP) configurations.

• Create and manage mainframe processor and virtual LPAR configurations using asset and configuration tools.

• Coordinate and implement hardware changes through change management processes, including creation of change tickets and securing approvals.

• Support datacenter facilities requirements including raised floor power, cooling, airflow, and layout management.

• Act as subject matter expert during hardware-related incidents, changes, and projects, including data center migrations.

• Direct onsite activities and vendors during hardware installations, repairs, and firmware updates.

• Manage vendor relationships, including coordinating updates, attending meetings, and ensuring adherence to SLA expectations.

• Collaborate with internal teams, including Capacity Planning, to review processor utilization reports and forecast hardware needs.

• Document hardware environments and procedures using tools like SharePoint, MS Word, Excel, PowerPoint, and Visio.

• Participate in procurement activities by requesting hardware quotes and coordinating new equipment acquisitions.

• Serve as a technical point of contact for hardware-related problem determination and root cause analysis across mainframe platforms.

• Provide timely updates and resolution to incidents using tracking tools; collaborate with other teams to support troubleshooting and escalations.

Technical Expertise

• Strong knowledge of IBM Mainframe architecture, including CPUs, DASD, Tape subsystems, FICON/ESCON directors, and related peripherals.

• Proficient in IBM z/OS and associated hardware management across all supported releases.

• Familiarity with mainframe network connectivity, including OSA adapters and Ethernet integration.

• Hands-on experience in Change/IMAC Management, Incident/Problem Management, and Asset Management platforms.

• Expertise in Configuration Management for mainframe infrastructure and virtual partitioning.

• Solid understanding of system performance reporting and utilization analysis in coordination with Capacity Planning teams.

Other Qualifications

• Excellent verbal and written communication skills.

• Strong time management skills, capable of managing multiple priorities and meeting deadlines.

• Ability to work independently or collaboratively with cross-functional teams and stakeholders.

• Demonstrated ability to lead and support hardware-related efforts during weekends, holidays, and off-hours as required.

• Experience participating in and leading hardware planning efforts during enterprise-scale projects and migrations.

Work Environment

• Primarily remote role with on-call availability for 24x7 support.

• May involve occasional onsite direction to local support teams or vendors during hardware implementations or incidents.

• Requires flexible availability, including weekends and holidays, to meet business continuity and support requirements.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.