Agent(e), Soutien Administratif II - Archiviste (Gestion documentaire)

Intact Financial Corporation; Saint-Hyacinthe; On-site; CAD 47,000 - 58,000; Full time

Benefits offered by this job

Hybrid work model

Up to 5 extra days off

Wellbeing benefits (telemedicine, Well

Job summary

Intact Financial Corporation seeks an Agent, Administrative Support II - Archivist (Document Management) for our growing team in Saint-Hyacinthe. The position is in-office, five days a week at 2450 Girouard Ouest, and involves digitization, indexing and archiving of documents to support ongoing operations.

The successful candidate will have a college diploma in document management or archival studies, strong customer service skills, and proficiency with MS Office.

Qualifications

• Diploma in college technical studies in document management or archival studies, or equivalent experience.
• Excellent customer service and ability to build relationships.
• Tech-savvy with MS Office tools (Word, Excel, PowerPoint).
• Ability to work in a team in person and follow established procedures.
• Bilingual in French and English, must interact with customers nationwide.

Responsibilities

• Perform administrative tasks and prepare documents for digitization.
• Digitize, index, and classify documents in archival systems.
• Manage electronic files received by email and in databases.
• Understand document types and apply retention and destruction policies.
• Provide technical support for database usage to internal clients.
• Occasionally assist with physical activities in the warehouse (sorting, listing).

Skills

Customer service

Data entry

Bilingual (Fr/En)

Team collaboration

MS Office

Education

DEC in document management or archival studies

Tools

MS Office

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

47,100 - 57,500

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Nous cherchons un(e) Agent(e), soutien administratif II - Archiviste (Gestion documentaire), pour notre équipe grandissante!

Il s’agit d’un poste en présentiel, au bureau situé au 2450, rue Girouard Ouest, à Saint-Hyacinthe, cinq jours par semaine. La personne recherchée aura à participer aux différentes activités liées à la gestion documentaire et à la numérisation, tels que l’analyse et le traitement des documents papier et des fichiers électroniques, en vue de leur numérisation et de leur indexation dans notre base de données.

Ce que vous accomplirez chez nous :

• Effectuer diverses tâches administratives telles que le tri et la préparation des documents papier pour la numérisation.
• Procéder àla numérisation, l’indexation et la classification des différents documents dans les systèmes d’archivage.
• Gérer le flot de fichiers électroniques reçus par courriel, dans nos bases de données et répertoires.
• Comprendre la nature des documents et appliquer des normes et des politiques de conservation et de destruction des documents papiers et électroniques.
• Donner un support technique pour l’utilisation de nos bases de données auprès de notre clientèle interne.
• Participer occasionnellement à certaines activités physiques (analyse, listing, classement de boîtes) à notre entrepôt local de boites archivées.

Ce que vous mettrez à profit :

• Détenir un Diplôme d'études collégiales en technique de documentations ou en archivistique ou toute combinaison de formation et expérience jugée pertinente pourrait être considérée.
• Excellent service à la clientèle et capacité d'établir des relations.
• Aisance technologique et maîtrise de MS Office (Word, Excel et PowerPoint).
• Capacité à travailler et à collaborer étroitement au sein d’une équipe diversifiée en présentiel.
• Appliquer les procédures en place avec minutie et rigueur.
• Bilinguisme tant à l’oral qu’à l’écrit (français / anglais) – Nécessité d’interagir sur une base régulière avec une clientèle anglophone et des collègues partout au pays.
• Posséder un bon doigté pour saisie de données.
• Bonne forme physique car la personne devra être en mesure de soulever occasionnellement des boîtes pesant en moyenne 25 à 35 lbs.
• Aucune expérience de travail au Canada requise, mais nécessité d’avoir l’autorisation de travailler au Canada.

#LI-Onsite

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.