MAIL OPERATIONS SUPERVISOR

Compass Group; Chatham; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Mail Operations Supervisor, where you'll lead a dedicated team in managing mail operations. This role is pivotal in ensuring efficient workflows and maintaining high standards of service. With a focus on customer satisfaction and operational excellence, you'll play a key role in creating a productive environment. The company offers a range of benefits, fostering a supportive workplace culture. If you're looking to make an impact and grow your career in a dynamic setting, this opportunity is perfect for you.

Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts

Qualifications

• High school diploma required; college degree preferred.
• Proven customer service experience is essential.
• Competent computer skills including MS Office.

Responsibilities

• Supervise clerks opening, sorting, and routing mail.
• Prepare outgoing material for mailing efficiently.
• Manage workflow and staff levels appropriately.

Skills

Customer Service

Communication Skills

Computer Skills (MS Office)

Teamwork

Education

High School Diploma

College Degree

Tools

MS Office

Job description

ESFM

Position Title: MAIL OPERATIONS SUPERVISOR

Reports To:

Salary: Experienced

Pay Grade: 12

Other Forms of Compensation:

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [e-mail]. Click here to view the step-by-step instructions to refer a friend to this position.

Job Summary

In this role, you will supervise and coordinate activities of clerks who open, sort, and route mail, in addition to preparing outgoing material for mailing. Under your leadership, the office will exhibit an efficient and organized operation.

Key Responsibilities:

• Reads letters and determines the department or official for whom mail is intended
• Determines work procedures, prepares work schedules, and expedites workflow
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures
• Prioritizes work and manage staff levels appropriately
• Establishes a full understanding for the utilization of Compass Group reporting systems
• Produces client invoicing/billing in a timely and accurate manner
• Performs other duties as assigned

Qualifications:

• High school diploma; College Degree is a plus
• Facilities Experience, preferred not required
• Proven customer service related experience
• Competent computer skills including MS Office (Word, Excel, etc.) or equivalent
• Excellent communication skills - written and verbal
• Ability to effectively work both individually and in a team environment
• Ability to lift up to 40 pounds

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest services maintains a drug-free workplace.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID:1415541

ESFM

Brandy Wilson