food service supervisor

Government of Canada; Chatham; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated food service supervisor to oversee operations in a fast-paced coffee shop environment. The role involves training and supervising staff, ensuring food quality, and addressing customer concerns. Ideal candidates will have a secondary school graduation certificate and experience in food service. Join a dynamic team where your leadership will make a direct impact on customer satisfaction and service quality. If you thrive in a busy environment and are passionate about food service, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in food service.
• Ability to supervise and train staff effectively.

Responsibilities

• Supervise and coordinate food preparation activities.
• Ensure food quality and address customer complaints.
• Maintain records of stock and establish work schedules.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Food service establishment
• Coffee shop

Responsibilities Tasks

• Establish methods to meet work schedules
• Supervise and coordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation, and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales, and wastage
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player