Mac Keyholder -Acting Assignment 18 month - Burnaby, BC

Estée Lauder Companies; Burnaby; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive remuneration and benefits package

Job summary

Estée Lauder Companies in Burnaby, Canada, is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager. This role involves leading the sales team, ensuring excellent customer service, and managing cash reconciliation.

The ideal candidate will have prior retail experience, especially in cosmetics, and demonstrate the ability to inspire and coach others. Opportunities for career progression are available within a diverse culture promoting personal development.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation.
• Previous supervisory experience including coaching/mentoring others.
• Ability to work retail hours including days, nights, weekends.
• Previous experience with retail point-of-sale software.

Responsibilities

• Support the Store Manager and Assistant Manager.
• Lead by example and coach the sales team.
• Carry out cash reconciliation at start and end of day.
• Open and close the store on a rota basis.

Skills

Retail experience

Customer service

Cash handling

Coaching and mentoring

Point-of-sale software

Job description

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• Ability to provide inspirational, authentic and personalized customer service
• Previous retail operations experience including cash reconciliation and opening and closing the store (desirable)
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets (desirable)
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview