MAC Bayview Village Key Holder Key Holder

Estée Lauder Companies; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

Estée Lauder Companies in Toronto is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, driving smooth operations and inspirational service.

You will coach the sales team, model behaviours, and oversee cash reconciliation, opening and closing on a rota. This role offers progression opportunities within a global prestige beauty leader.

Qualifications

• Proven retail experience, preferably cosmetics.
• Ability to provide inspirational, authentic and personalised service.
• Experience with cash handling and store opening/closing is desirable.
• Supervisory experience with coaching/mentoring to achieve targets.
• Ability to work retail hours including nights, weekends and events.
• Experience with retail POS software.
• Must provide proof of right to work in the country if invited to interview.

Responsibilities

• Lead by example to coach the sales team.
• Support Store Manager and Assistant Manager in daily operations.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Provide inspirational, authentic, personalised customer service to meet targets.

Skills

retail experience

cosmetics

customer service

cash reconciliation

supervisory experience

coaching/mentoring

flexible hours

POS software

right to work

Job description

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalised customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview