Luxury Housekeeping & Laundry Director

Fairmont Hotels & Resorts; Edmonton; On-site; CAD 119,147 - 128,960; Full time

Benefits offered by this job

Complimentary upgrades

Discounted stays at Fairmont & Raffles

Subsidized staff accommodation onsite

Meal per shift

Comprehensive benefits

Pension plan with employer matching

Job summary

Fairmont Jasper Park Lodge invites applicants for a Director of Housekeeping. This role leads 80–150 colleagues across Housekeeping and Laundry to maintain 446 guest rooms and public spaces on 700 acres of resort and golf course.

You will model the standards and values that create memorable guest experiences, manage budgets, recruit and develop staff, and collaborate with hotel leadership to drive continual improvement in GOP, EES, VOG and LQA.

Qualifications

• Senior leadership in housekeeping, 2–3+ years in a similar establishment.
• Proven leadership, development and delegation skills for large teams.
• Strong organizational and administration skills; excellent communication.
• Ability to work in a fast-paced, diverse environment.

Responsibilities

• Oversee the Housekeeping & Laundry operation with 80–150 staff.
• Ensure cleanliness and maintenance to Fairmont standards.
• Manage payroll and departmental expenses within budget.
• Plan capital projects with Executive Committee for guest areas.
• Engage with local laundry partners and seek new business opportunities.
• Lead recruitment and succession planning for the department.
• Collaborate with other hotel departments and participate in hotel committees.

Skills

Senior housekeeping leadership

Leadership

Communication skills

Organizational skills

Problem solving

Excellent computer skills

Education

University degree or hotel management diploma

Tools

Opera PMS

Property Manager System

Job description

Fairmont Jasper Park Lodge invites applicants for a Director of Housekeeping. This role leads 80–150 colleagues across Housekeeping and Laundry to maintain 446 guest rooms and public spaces on 700 acres of resort and golf course.

You will model the standards and values that create memorable guest experiences, manage budgets, recruit and develop staff, and collaborate with hotel leadership to drive continual improvement in GOP, EES, VOG and LQA.