Luxury Boutique Store Manager – Client & Ops Leader

Y-Axis; Toronto; On-site; CAD 135,000 - 165,000; Full time

Job summary

Mala Boutique, a luxury contemporary women's fashion shop, is hiring a Retail Store Manager for its Toronto location. The role is full-time, in-person, Tuesday–Saturday, about 10 minutes south of Yorkdale Shopping Centre, with a small team and a focus on client services and store operations.

You will lead day-to-day store activities, manage inventory, and drive sales while building lasting relationships with clients and shaping a premium shopping experience.

Qualifications

• Experience managing a luxury boutique and leading a small team.
• Strong client-service focus with a proactive sales approach.
• Excellent organizational skills and attention to detail.

Responsibilities

• Provide personalized styling and product recommendations to clients.
• Drive sales and build long-term client relationships.
• Oversee day-to-day operations of the Toronto boutique.
• Maintain inventory accuracy and organise stock.
• Coordinate transfers between Toronto and Muskoka locations.

Skills

Client service

Sales

Inventory management

Operations

Job description

Mala Boutique, a luxury contemporary women's fashion shop, is hiring a Retail Store Manager for its Toronto location. The role is full-time, in-person, Tuesday–Saturday, about 10 minutes south of Yorkdale Shopping Centre, with a small team and a focus on client services and store operations.

You will lead day-to-day store activities, manage inventory, and drive sales while building lasting relationships with clients and shaping a premium shopping experience.