Luxury Beauty Concierge — In-Store Client Experience

CHANEL; Vancouver; On-site; CAD 55,000 - 67,000; Full time

Job summary

CHANEL CANADA ULC is seeking a Beauty Confidant in Vancouver to embody the brand by delivering a personalized, one-to-one client experience in-store. This permanent, full-time role focuses on maximizing sales volume while providing exceptional service within our Oakridge boutique.

You will drive sales for Fragrance & Beauty, build lasting client relationships, and contribute to an inclusive, collaborative team culture that upholds Chanel’s luxury standards.

Qualifications

• Superior client service during in-store consultations.
• Exceptional client care in every engagement.
• Selling skills aligned to customer needs.
• Track record of achieving sales goals in beauty/fragrance.
• Ability to grow the customer base and drive future business.
• Strong communication for in-store relationships.
• Passion for delivering luxury client experiences.
• Commitment to inclusive, diverse team culture.

Responsibilities

• Provide superior client service by showing genuine interest and courtesy.
• Deliver exceptional client care during consultations and product recommendations.
• Apply selling skills tailored to customer needs to fulfill sales targets.
• Meet or exceed annual Fragrance & Beauty sales plans.
• Expand the customer base and foster long-term relationships.
• Build strong in-store relationships through clear communication.

Skills

Client service

Consultations

Selling skills

Sales goals

Customer base growth

Communication

Luxury client experience

Sales plan

Diversity & inclusion

Job description

CHANEL CANADA ULC is seeking a Beauty Confidant in Vancouver to embody the brand by delivering a personalized, one-to-one client experience in-store. This permanent, full-time role focuses on maximizing sales volume while providing exceptional service within our Oakridge boutique.

You will drive sales for Fragrance & Beauty, build lasting client relationships, and contribute to an inclusive, collaborative team culture that upholds Chanel’s luxury standards.