CHANEL Beauty Confidant

Chanel Inc.; Vancouver; On-site; CAD 55,000 - 67,000; Full time

Job summary

CHANEL CANADA ULC. seeks a Beauty Confidant in Vancouver to deliver the ultimate luxury client experience in-store. You will drive maximum sales volume while offering exceptional service and tailoring consultations to each client’s needs.

Reporting to the Boutique Manager, the role emphasizes achieving annual Fragrance & Beauty sales targets, expanding the client base, and fostering an inclusive, high-performing team culture in a permanent full-time position.

Qualifications

• Superior client service skills, demonstrated through interest, courtesy, and sincerity;
• Ability to provide exceptional client care during consultations;
• Effective selling skills that relate to customer needs;
• Experience in achieving sales goals (especially for Fragrance & Beauty accounts);
• Ability to increase the customer base and build business for the future;
• Strong communication skills for building in-store business relationships;
• Passion for delivering the ultimate luxury client experience;
• Motivation to achieve sales plans;
• Commitment to cultivating an inclusive, diverse, and effective team culture.

Responsibilities

• Provide superior client service by demonstrating interest, courtesy and sincerity;
• Extend exceptional client care to every customer through consultations;
• Use selling skills that relate to customer needs;
• Achieve sales goals planned for the year for Fragrance & Beauty account;
• Increase the customer base and build business for the future;
• Build strong in-store business relationships through effective communication.

Skills

Client service

Selling skills

Communication

Sales goals

Job description

CHANEL Beauty Confidant Location: CHANEL Oakridge Boutique (Vancouver) Reports to: Boutique Manager Contract: Permanent and Full-Time Salary: $61,000 + Commission

Your role at Chanel

As a Beauty Confidant, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

• You will provide superior client service by demonstrating interest, courtesy and sincerity;
• You will extend exceptional client care to every customer through consultations;
• You will use your selling skills that relates to customer needs;
• You will achieve sales goals planned for the year for your Fragrance & Beauty account;
• You will increase the customer base and build business for the future;
• You will build strong in-store business relationships through effective communication.

Although comprehensive, the job description is not exhaustive and additional duties may be added according to the needs of the business.

What you will bring to the role

• Superior client service skills, demonstrated through interest, courtesy, and sincerity;
• Ability to provide exceptional client care during consultations;
• Effective selling skills that relate to customer needs;
• Experience in achieving sales goals (especially for Fragrance & Beauty accounts);
• Ability to increase the customer base and build business for the future;
• Strong communication skills for building in-store business relationships;
• Passion for delivering the ultimate luxury client experience;
• Motivation to achieve sales plans;
• Commitment to cultivating an inclusive, diverse, and effective team culture.

You are energised by

• Providing the Chanel ultimate luxury client experience.
• Achieving sales plan.

What you would gain from this experience

• Gratification in offering a unique client experience.
• The opportunity to work with a fun, creative and passionate brand.
• Be part of a collaborative and inclusive team.
• Develop strong, lasting relationships with clients.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing contribution to collective progress.

We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.

We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position.

We are committed to fair and accessible employment practices.

Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.

Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high‑end creations.

At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.

It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.

This means everyone can grow, continue to be inspired and feel included, now and in the future.

The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.