CHANEL Beauty Confidant

CHANEL; Vancouver; On-site; CAD 55,000 - 67,000; Full time

Job summary

CHANEL CANADA ULC is seeking a Beauty Confidant in Vancouver to embody the brand by delivering a personalized, one-to-one client experience in-store. This permanent, full-time role focuses on maximizing sales volume while providing exceptional service within our Oakridge boutique.

You will drive sales for Fragrance & Beauty, build lasting client relationships, and contribute to an inclusive, collaborative team culture that upholds Chanel’s luxury standards.

Qualifications

• Superior client service during in-store consultations.
• Exceptional client care in every engagement.
• Selling skills aligned to customer needs.
• Track record of achieving sales goals in beauty/fragrance.
• Ability to grow the customer base and drive future business.
• Strong communication for in-store relationships.
• Passion for delivering luxury client experiences.
• Commitment to inclusive, diverse team culture.

Responsibilities

• Provide superior client service by showing genuine interest and courtesy.
• Deliver exceptional client care during consultations and product recommendations.
• Apply selling skills tailored to customer needs to fulfill sales targets.
• Meet or exceed annual Fragrance & Beauty sales plans.
• Expand the customer base and foster long-term relationships.
• Build strong in-store relationships through clear communication.

Skills

Client service

Consultations

Selling skills

Sales goals

Customer base growth

Communication

Luxury client experience

Sales plan

Diversity & inclusion

Job description

Location: CHANEL Oakridge Boutique (Vancouver)

Reports to: Boutique Manager

Contract: Permanent and Full-Time

Salary: $61,000 + Commission

Your role at Chanel: As a Beauty Confidant, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

• You will provide superior client service by demonstrating interest, courtesy and sincerity;
• You will extend exceptional client care to every customer through consultations;
• You will use your selling skills that relates to customer needs;
• You will achieve sales goals planned for the year for your Fragrance & Beauty account;
• You will increase the customer base and build business for the future;
• You will build strong in-store business relationships through effective communication.

Although comprehensive, the job description is not exhaustive and additional duties may be added according to the needs of the business.

What you will bring to the role:

• Superior client service skills, demonstrated through interest, courtesy, and sincerity;
• Ability to provide exceptional client care during consultations;
• Effective selling skills that relate to customer needs;
• Experience in achieving sales goals (especially for Fragrance & Beauty accounts);
• Ability to increase the customer base and build business for the future;
• Strong communication skills for building in-store business relationships;
• Passion for delivering the ultimate luxury client experience;
• Motivation to achieve sales plans;
• Commitment to cultivating an inclusive, diverse, and effective team culture.

You are energised by:

• Providing the Chanel ultimate luxury client experience.
• Achieving sales plan.

What you would gain from this experience:

• Gratification in offering a unique client experience.
• The opportunity to work with a fun, creative and passionate brand.
• Be part of a collaborative and inclusive team.
• Develop strong, lasting relationships with clients.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing contribution to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.