Lumber Sales Pro & Project Advisor

The Home Depot; Burlington; On-site; CAD 26,000 - 27,000; Full time

Job summary

The Home Depot in Canada is seeking a Sales Associate who delivers fast, friendly service by actively engaging customers and assessing their needs. You will share knowledge about products, build solutions, and guide customers to complete projects across departments.

This role emphasizes customer service, effective communication, and a willingness to learn. Expect a dynamic retail environment with a flexible schedule and weekend shifts.

Qualifications

• High School Diploma or equivalent is required.
• 1 to 2 years of Retail or Trade experience is an asset.
• Strong customer service and communication skills are expected.
• Ability to learn product knowledge and assist customers.

Responsibilities

• Ensures Customer Satisfaction by following the GET model.
• Actively seek customers and escort to appropriate merchandise.
• Ask open-ended questions to determine needs and expertise.
• Promote services and educate customers about whole projects.
• Maintain stock, signage, display, and store cleanliness.
• Uphold safety and loss prevention policies.

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot in Canada is seeking a Sales Associate who delivers fast, friendly service by actively engaging customers and assessing their needs. You will share knowledge about products, build solutions, and guide customers to complete projects across departments.

This role emphasizes customer service, effective communication, and a willingness to learn. Expect a dynamic retail environment with a flexible schedule and weekend shifts.