Flooring Sales Pro - Flexible Schedule & Customer Impact

The Home Depot; Southwestern Ontario; On-site; CAD 26,000 - 27,000; Full time

Job summary

The Home Depot Canada is hiring a Sales Associate to deliver fast, friendly service by identifying customer needs and guiding them to the right solutions for their projects.

Responsibilities include engaging customers, promoting services, and maintaining product knowledge across departments. The role requires a flexible schedule, including evenings and weekends, and involves a warehouse environment.

Qualifications

• High School Diploma or equivalent.
• 1–2 years Retail or Trade experience an asset.

Responsibilities

• Follow Home Depot's GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department.
• Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
• Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them.
• Educate customers about the whole project and ensure daily stock maintenance: items signed, displayed, and kept clean.

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot Canada is hiring a Sales Associate to deliver fast, friendly service by identifying customer needs and guiding them to the right solutions for their projects.

Responsibilities include engaging customers, promoting services, and maintaining product knowledge across departments. The role requires a flexible schedule, including evenings and weekends, and involves a warehouse environment.