Sales Associate - Flexible Schedule & Customer Impact

The Home Depot; Pointe-Claire; On-site; CAD 21,000 - 30,000; Full time

Job summary

The Home Depot in Canada is seeking a Sales Associate to deliver fast, friendly service by assessing customer needs and guiding them to the right solutions for their projects.

You will greet and engage customers, answer questions about products, promote services like Tool Rental and Pro Desk, and help ensure a safe, well-organized store environment. A high school diploma and 1–2 years in retail are assets; flexibility to work evenings and weekends is preferred.

Qualifications

• High School Diploma or equivalent is required or preferred.
• 1–2 years in retail or trade experience is an asset.
• Customer-focused service and ability to learn product details are important.

Responsibilities

• Greet, engage, and thank every customer in the department.
• Ask open-ended questions to determine customer needs and project scope.
• Promote services such as Special Services, Tool Rental, Pro Desk, and Pro Services.
• Educate customers about the whole project and related items.
• Maintain daily stock and ensure products are signed, displayed, and clean.
• Maintain knowledge of products in department and adjacent areas.
• Follow safety and loss prevention policies and procedures.
• Work a flexible schedule including evenings and weekends.

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot in Canada is seeking a Sales Associate to deliver fast, friendly service by assessing customer needs and guiding them to the right solutions for their projects.

You will greet and engage customers, answer questions about products, promote services like Tool Rental and Pro Desk, and help ensure a safe, well-organized store environment. A high school diploma and 1–2 years in retail are assets; flexibility to work evenings and weekends is preferred.