Lumber & Building Materials Expert — Customer Solutions

The Home Depot Canada; Saanich; On-site; CAD 26,000 - 27,000; Full time

Job summary

The Home Depot Canada is seeking a Sales Associate to provide fast, friendly service by actively seeking customers, assessing their needs, and guiding them to the right products for projects. You will develop department knowledge and deliver basic service across adjacent areas.

This role emphasizes customer focus, effective communication, and proactive problem solving, with flexibility to work evenings and weekends in a busy store environment.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years retail or trade experience is an asset.
• Strong interpersonal and communication skills with a customer-first mindset.

Responsibilities

• Ensures customer satisfaction by greeting, engaging and thanking customers.
• Actively seek customers throughout the store and escort to appropriate merchandise.
• Ask open-ended questions to determine needs and guide solutions.
• Promote additional services and related items to support the project.

Skills

Interpersonal skills

Communicates effectively

Customer focus

Education

High School diploma or equivalent

Job description

The Home Depot Canada is seeking a Sales Associate to provide fast, friendly service by actively seeking customers, assessing their needs, and guiding them to the right products for projects. You will develop department knowledge and deliver basic service across adjacent areas.

This role emphasizes customer focus, effective communication, and proactive problem solving, with flexibility to work evenings and weekends in a busy store environment.