Loss Prevention Officer (Nanaimo)

pfg; Nanaimo; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Benefits & pension eligibility

Paid training

License renewal fees reimbursed

Equipment supplied

Team member discounts

Educational reimbursement

Wellness program

Employee assistance program

Job summary

PFG in Nanaimo, BC is hiring a Loss Prevention Officer to protect store assets and ensure safety. You will work undercover on the sales floor, identify risks, and prevent loss while maintaining a professional stance with customers, staff, and law enforcement.

You will conduct security audits, respond to incidents, and document evidence with clear reports. The role requires a valid BC Security Worker's Licence with Security Guard and the ability to travel between locations, with daily duties

Qualifications

• BC Security Worker's Licence with Security Guard required.
• Reliable transportation to travel between store locations.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong verbal and written communication skills.
• Ability to work with minimal supervision.
• Open availability is a plus.

Responsibilities

• Maintain an undercover, plain-clothes presence on the sales floor.
• Conduct discreet observations to identify theft, fraud, and mischief.
• Interact with customers with a customer-first mindset.
• Maintain a professional demeanor with the public, staff, and law enforcement.
• Conduct security audits of the building and assets.
• Perform arrests, deter theft, and recover products as needed.
• Document evidence and write clear reports.

Skills

Security license

Discretion & observation

Confidentiality

Strong communication

Travel between locations

Go the extra mile

Job description

Protect and serve in a career with resource protection where you'll make a difference in your community by ensuring the safety of our team members, customers, and business operations. As a Loss Prevention Officer, you'll work undercover in plain clothes on the sales floor, blending into the store environment to conduct discreet observations, identify risks, and help prevent loss and protect company assets. Join our valued resource protection team and grow your career in a role you can take pride in.

We are hiring a Loss Prevention Officer for our locations in Nanaimo, BC.

You will be responsible for:

• Maintaining an undercover, plain-clothes presence on the sales floor while blending into the store environment.
• Conducting discreet observations to identify and address potential theft, fraud, and mischief.
• Approaching situations with a customer-first mindset.
• Maintaining a professional demeanor when dealing with the public, staff, and law enforcement agencies.
• Conducting security audits of the building and assets.
• Performing arrests, ask to pays, and product recoveries.
• Adhering to all company policies and procedures.
• Documenting all evidence and typing clear and concise reports as required.

You have:

• A valid BC Security Worker's Licence with Security Guard
• Reliable transportation with the ability to travel between various store locations.
• The ability to maintain confidentiality, exercise sound judgment, and handle sensitive information with a high degree of professionalism and discretion.
• Strong communication skills, both verbal and written.
• Demonstrated ability to work well with minimal supervision.
• Integrity, enthusiasm, and willingness to Go the Extra Mile.
• Valid Advanced Security Training/AST (considered an asset).
• Fluency in a second language (considered an asset).
• Open availability (considered an asset).

Here are some of the perks we have to offer:

• Get paid every Friday!
• Benefits & pension eligibility.
• Paid training with opportunities to learn and grow.
• Security license renewal fees reimbursed by the company.
• All equipment and PPE are supplied by the company.
• Exclusive team member offers and discounts.
• Educational reimbursement & scholarship opportunities.
• Wellness and team member assistance program.

Compensation Details:

$20.00 - $26.00 The compensation offered for this position will take into consideration location, education, skills, experience, and other factors.

Join our Team!

Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals. If you are a positive, customer-focused individual, we would love to hear from you.