London Regional Security Operations Leader

Paladin Security; London; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Educational Assistance

Job summary

Paladin Security is seeking an experienced Operations Manager to lead the London region's operational delivery and client service excellence. This role reports to the Director of Operations and travels regularly to support operations, engage with clients, and mentor management and frontline teams.

The ideal candidate has a proven track record managing multiple sites, strong leadership, and a background in security operations.

Qualifications

• Minimum 3 years of security industry leadership experience.
• Proven track record managing multiple sites and clients.
• Post-secondary education in Security Management, Criminology, Business Administration, or related field.
• Willing to obtain Ontario Security Guard License.

Responsibilities

• Foster and maintain partnerships with clients, stakeholders, and community organizations.
• Serve as the primary operational liaison between client groups and Paladin Security.
• Lead regular contract review and operational meetings with clients.
• Ensure services are delivered in accordance with contractual obligations and exceed client expectations.
• Identify opportunities for continuous improvement and enhanced service delivery.
• Develop and implement short- and long-term operational strategies across the portfolios.

Skills

Leadership

Operations Management

Client Relations

Team Leadership

Education

Security Management

Criminology

Business Administration

Job description

Paladin Security is seeking an experienced Operations Manager to lead the London region's operational delivery and client service excellence. This role reports to the Director of Operations and travels regularly to support operations, engage with clients, and mentor management and frontline teams.

The ideal candidate has a proven track record managing multiple sites, strong leadership, and a background in security operations.