Logistics & Supply Chain Coordinator

Kaizen Lab Inc.; Pointe-Claire; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive group insurance plan

RRSP matching

Professional growth support

Meaningful employee experience

Recognition & rewards

Exceptional onboarding

Hybrid work model

Job summary

Kaizen Lab Inc. in Montreal is seeking a Logistics & Supply Chain Coordinator to manage inbound shipments and logistics for our US distribution center.

You will coordinate air, ocean, containerized freight and domestic US shipments, track progress, and ensure timely delivery while supporting sales and operations. The role requires 2–5+ years in logistics, a bachelor’s degree in a related field, and strong ERP and Excel skills.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field, or equivalent experience.
• 2–5+ years of experience in logistics, supply chain operations, or international shipping.
• Experience coordinating international shipments and imports within the USA.
• Experience working with carriers and global vendors.
• Proficiency with ERP systems, logisticstracking tools, and Microsoft Excel.
• Strong organizational and time management abilities
• High attention to detail and documentation accuracy
• Ability to manage multiple shipments and priorities simultaneously
• Strong communication and coordination skills
• Problem-solving mindset with the ability to quickly address shipment issues

Responsibilities

• Coordinate inbound international shipments into the USA including air, ocean, containerized, LTL, and FTL freight as well as domestic US shipments.
• Arrange pickup and delivery schedules for all inbound shipments.
• Monitor shipment progress and follow upon logistics activities and customs clearance to ensure timely delivery.
• Assist with scheduling pickups and preparing documentation for international outbound shipments when required.
• Track procurements throughout the ordering and shipping process.
• Communicate with vendors to obtain production updates and provide estimated arrival dates for incoming goods.
• Maintain incoming shipment logs and prepare required documentation for distribution centers to receive shipments.
• Update purchase orders and internal tracking systems with accurate and current shipment information.
• Create and update purchase orders and update internal tracking systems with accurate and current shipment information.
• Collaborate with freight carriers, customs brokers, and logistics partners to coordinate shipments and resolve transportation issues.
• Coordinate with vendors on shipments scheduling, documentation, and delivery timelines.
• Assist with resolving product defects, shipment damage, or return logistics with vendors when required.
• Work closely with Product Line Managers, Operations, Distribution Centers, eCommerce, Customer Service, Sales, Production, and Finance to support supply chain operations.
• Provide shipment updates and communicate potential delivery issues that may affect inventory availability or customer fulfillment.
• Support Operations and Customer Service teams with shipment tracking and exception management.
• Review and approve freight and customs brokerage invoices for air and ocean shipments.
• Maintain accurate shipment files including documentation, billing records, and logistics information.
• Ensure all shipment records and internal databases remain accurate and up to date.

Skills

Organizational skills

Time management

Communication skills

Problem solving

Multitasking

Education

Bachelor’s degree in Supply Chain, Logistics or related field

Tools

ERP systems

Logistics tracking tools

Microsoft Excel

Job description

Note To All Interested Candidates:

Character matters.

Sure, we’re looking for an all-star playerwho has the chops and the experience to take this role by the horns and runwith it. But talent alone doesn’t cut it for us.

Our actions are guided by our values ofRespect, Commitment, Creativity, Teamwork and Fun. These aren’t just words to usbut are values we push ourselves to work by and inspire in others.

We’re a passionate group of hard-workingpeople, obsessed about sales and service.

We know nothing matters more than a happycustomer and that saying that’s not my job gets us nowhere.

We know how fun it feels to win, and lovepushing ourselves towards that rush.

As a leading sports-lifestyle distributioncompany with 52 years of success under our belts, we’re firing on all cylindersto take our company to the next level with a growing stable of world-classbrands.

The good news? YOU could be a part of it.

Reports to: Purchasing and Supply ChainManager

Location: Montreal

POSITION SUMMARY

The Logistics & Supply Chain Coordinator is responsiblefor coordinating inbound shipments andlogistics activities for products into our US distribution center. This role ensures theefficient, compliant, and timely movement of goods from global vendors to our distribution center while supporting sales, operations, and customerfulfillment.

The Logistics Specialist works closelywith internal teams and external logistics partners to track shipments,maintain accurate documentation, resolve transportation issues, and ensuredeliveries align with operational and customer timelines.

This position is ideal for a highlyorganized professional who thrives in a fast-paced environment and enjoysmanaging the operational details of global supply chains.

KEY RESPONSIBILITIES

International Logistics Coordination

• Coordinate inbound internationalshipments into the USA including air, ocean, containerized, LTL, and FTLfreight as well as domestic US shipments.
• Arrange pickup and delivery schedules forall inbound shipments.
• Monitor shipment progress and follow upon logistics activities and customs clearance to ensure timely delivery.
• Assist with scheduling pickups andpreparing documentation for international outbound shipments when required.

Shipment Tracking & ProcurementSupport

• Track procurements throughout theordering and shipping process.
• Communicate with vendors to obtainproduction updates and provide estimated arrival dates for incoming goods.
• Maintain incoming shipment logs andprepare required documentation for distribution centers to receive shipments.
• Update purchase orders and internaltracking systems with accurate and current shipment information.
• Create and update purchase orders and update internal tracking systems with accurate and current shipment information.

Vendor, Carrier & PartnerCoordination

• Collaborate with freight carriers,customs brokers, and logistics partners to coordinate shipments and resolvetransportation issues.
• Coordinate with vendors on shipmentscheduling, documentation, and delivery timelines.
• Assist with resolving product defects,shipment damage, or return logistics with vendors when required.

Cross-Functional Collaboration

• Work closely with Product Line Managers,Operations, Distribution Centers, eCommerce, Customer Service, Sales,Production, and Finance to support supply chain operations.
• Provide shipment updates and communicatepotential delivery issues that may affect inventory availability or customerfulfillment.
• Support Operations and Customer Serviceteams with shipment tracking and exception management.

Documentation & Financial Accuracy

• Review and approve freight and customsbrokerage invoices for air and ocean shipments.
• Maintain accurate shipment filesincluding documentation, billing records, and logistics information.
• Ensure all shipment records and internaldatabases remain accurate and up to date.

SKILLS & QUALIFICATIONS

• Bachelor’s degree in Supply Chain,Logistics, Business, or related field, or equivalent experience.
• 2-5+ years of experience in logistics,supply chain operations, or international shipping.
• Experience coordinating internationalshipments and imports within the USA.
• Experience working with carriers and global vendors.
• Proficiency with ERP systems, logisticstracking tools, and Microsoft Excel.
• Strong organizational and time managementabilities
• High attention to detail anddocumentation accuracy
• Ability to manage multiple shipments andpriorities simultaneously
• Strong communication and coordinationskills
• Problem-solving mindset with the abilityto quickly address shipment issues

WHY MINT?

• Competitive group insurance plan - Top of the line health & dental coverage with competitive rates & Mint covers 50% of premium costs
• Investing in your future - RRSP matching plus at-source contributions to your TFSA and RRSP
• Professional growth support - Dedicated funding for learning and development
• Meaningful employee experience - Budgeted activities, events, and services designed to trulyengage our team based on real employee feedback
• Recognition & rewards - We celebrate individual contributions through equitable,competitive compensation, company-wide bonuses, and ongoing performance andsalary reviews
• Exceptional onboarding - A best-in-class program that helps you integrate quickly, ramp upfaster, and start making an impact right away
• Hybrid work model - we embrace a balance ofin-office & remote work that complements employee wellbeing, collaboration& productivity.