NetSuite Solution Engineer

Kaizen Lab Inc.; Pointe-Claire; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Competitive group insurance

RRSP matching

Learning & development funding

Recognition & rewards

Job summary

Mint in Pointe-Claire (Montreal) seeks an experienced NetSuite Solutions Engineer to own the NetSuite ERP platform and drive digital transformation. This hands-on role blends business analysis, solution design, development, reporting, and process improvement across Finance, Operations, Sales, and IT to build scalable automation.

The ideal candidate solves business problems with technology, works independently, and can take projects from concept to implementation in a collaborative team.

Qualifications

• 3–5+ years of hands-on NetSuite experience.
• Strong understanding of NetSuite ERP modules.
• Experience developing SuiteScript (2.x preferred).
• Experience with SuiteFlow, SuiteBuilder, and SuiteAnalytics.
• Advanced knowledge of Saved Searches and Workbooks.
• Strong understanding of ERP business processes including Finance, Purchasing, Inventory, Order Management, Fulfillment.
• Experience with REST/SOAP APIs and integrations.
• Strong data analysis skills.
• Excellent troubleshooting and problem-solving abilities.
• Ability to manage multiple priorities independently.

Responsibilities

• NetSuite Administration & Development: customize records, fields, workflows, dashboards and saved searches.
• Business Process Improvement: identify automation opportunities and translate requirements into scalable NetSuite solutions.
• Reporting & Analytics: build dashboards and KPI reporting across sales, purchasing, inventory, finance, and service.
• Integrations: support and troubleshoot NetSuite integrations with third-party systems and APIs.
• Master Data Management: maintain data integrity across customers, vendors, inventory and product info.
• Project Delivery: lead ERP initiatives from requirements through deployment and testing.
• Support: provide Level 2/3 NetSuite support and user training.

Skills

NetSuite

SuiteScript

SuiteFlow

SuiteBuilder

SuiteAnalytics

APIs

Data analysis

Troubleshooting

ERP processes

Tools

NetSuite

HighJump

TrueCommerce

SPS Commerce

Orderful

NuOrder

Shopify

Office 365

Job description

Note To All Interested Candidates:

Character matters.

Sure, we’re looking for an all-star playerwho has the chops and the experience to take this role by the horns and runwith it. But talent alone doesn’t cut it for us.

Our actions are guided by our values ofRespect, Commitment, Creativity, Teamwork and Fun. These aren’t just words to usbut are values we push ourselves to work by and inspire in others.

We’re a passionate group of hard-workingpeople, obsessed about sales and service.

We know nothing matters more than a happycustomer and that saying “that’s not my job” gets us nowhere.

We know how fun it feels to win, and lovepushing ourselves towards that rush.

As a leading sports-lifestyle distributioncompany with over 52 years of success under our belts, we’re firing on allcylinders to take our company to the next level with a growing stable ofworld-class brands.

The good news? YOU could be a part of it.

REPORTS TO: VicePresident of IT

LOCATION:Pointe-Claire (Montreal)

POSITION SUMMARY:

Our growingorganization is looking for an experienced NetSuite Solutions Engineer to takeownership of our NetSuite ERP platform and help drive the next phase of ourdigital transformation.

This is a hands-onrole that combines business analysis, solution design, development, reporting,and process improvement. You will work closely with Finance, Operations, Sales,Customer Service, Purchasing, Warehouse, and IT to identify opportunities forautomation and build scalable solutions that improve efficiency across theorganization.

The ideal candidateenjoys solving business problems through technology, is comfortable workingindependently, and can take projects from concept to implementation.

This position is basedin Montreal and reports directly to the VP of IT/IS.

ESSENTIAL FUNCTIONS:

NetSuiteAdministration & Development

• Design, develop, and maintain NetSuitecustomizations.
• Create and maintain custom records, fields,forms, workflows, dashboards, KPIs, and saved searches.
• Troubleshoot and resolve complex NetSuiteissues while maintaining system stability and performance.
• Evaluate new NetSuite features andrecommend improvements during system upgrades.

Business ProcessImprovement

• Partner with stakeholders to understandbusiness processes and identify opportunities for automation and optimization.
• Translate business requirements intoscalable NetSuite solutions.
• Analyze existing workflows and recommendbest practices using native NetSuite functionality whenever possible.
• Help standardize processes acrossdepartments while minimizing unnecessary customizations.

Reporting &Analytics

• Build operational and executive dashboards.
• Design reports that provide visibility intosales, purchasing, inventory, finance, warehouse, and customer serviceperformance.
• Develop KPI reporting to supportdecision-making.
• Create automated reporting solutions thatreduce manual work.

Integrations

• Support and understand integrations betweenNetSuite and third-party systems including:

- Warehouse Management Systems (WMS)

- EDI platforms

- Shopify and other eCommerce platforms

- Payment gateways

• Troubleshoot integration issues.
• Assist with API-based integrations and datasynchronization.

Master Data Management

• Maintain data integrity across customers,vendors, inventory, pricing, and product information.
• Assist with data imports, exports,migrations, and validation.
• Develop tools and processes to improve dataquality and governance.

Project Delivery

• Lead ERP-related initiatives fromrequirements gathering through deployment.
• Coordinate testing with business users.
• Prepare technical documentation and usertraining materials.
• Ensure projects are delivered on time andaligned with business objectives.

Support

• Provide Level 2 and Level 3 NetSuitesupport.
• Investigate system issues and implementlong-term solutions.
• Assist in training users on newfunctionality.

QUALIFICATIONS AND EXPERIENCE:

Required

• 3–5+ years of hands-on NetSuite experience.
• Strong understanding of NetSuite ERPmodules.
• Experience developing SuiteScript (2.xpreferred).
• Experience with SuiteFlow, SuiteBuilder,and SuiteAnalytics.
• Advanced knowledge of Saved Searches andWorkbooks.
• Strong understanding of ERP businessprocesses including:
• Finance

- Purchasing

- Inventory

- Order Management

- Fulfillment

• Experience with REST/SOAP APIs andintegrations.
• Strong data analysis skills.
• Excellent troubleshooting andproblem-solving abilities.
• Ability to manage multiple prioritiesindependently.

Preferred

• Experience with WMS.
• Experience with EDI.
• Experience with wholesale, retail, ordistribution operations.
• Familiarity with AI and workflow automationtools.

CURRENT TECHNOLOGIES IN USE

• NetSuite - ERP

• HighJump - WMS (Koerber)

• TrueCommerce – EDI

• SPS Commerce – EDI

• Orderful – EDI

• NuOrder – B2B

• Shopify – B2C

• Office 365

WHY MINT?

• Competitive group insurance plan – Top of the line health & dental coverage with competitiverates & Mint covers 50% of premium costs

• Investing in your future – RRSP matching plus at-source contributions to your TFSA and RRSP

• Professional growth support – Dedicated funding for learning and development

• Meaningful employee experience – Budgeted activities, events, and services designed to trulyengage our team based on real employee feedback

• Recognition & rewards – We celebrate individual contributions through equitable,competitive compensation, company-wide bonuses, and ongoing performance andsalary reviews

• Exceptional onboarding – A best-in-class program that helps you integrate quickly, ramp upfaster, and start making an impact right away

• Hybrid work model – we embrace a balance ofin-office & remote work that complements employee wellbeing, collaboration& productivity.