Logistics - Supervisor, Operations

DB Schenker Arkas Nakliyat ve Ticaret; Brampton; On-site; CAD 50,000 - 75,000; Full time

Job summary

A global logistics company is seeking a Warehouse Operations Supervisor for its Brampton location. The role involves managing daily warehouse activities, ensuring inventory accuracy, and leading a team to meet operational KPIs. Ideal candidates will have a strong background in warehouse management, leadership skills, and a commitment to safety and customer service.

Qualifications

• Experience in warehouse operations and leadership.
• Proven track record of enhancing productivity and efficiency.
• Strong communication and organizational skills.

Responsibilities

• Manage effective operations of all shift activities including shipping and receiving.
• Supervise and lead associates to ensure high productivity.
• Ensure compliance with health and safety policies.

Skills

Inventory Management

Customer Service

Process Improvement

Health and Safety Compliance

Leadership

Tools

MHE

Scanners

PC

Job description

Position Description Summary

Reporting to the Site Manager and/or Operations Manager, the successful candidate will be responsible for the effective operation of all assigned shift and warehouse activities, including picking, shipping, and receiving.

Principal Accountabilities

Customer

• Ensures inventory integrity by timely and accurate receiving, picking, shipping, and inventory management.

• Executes daily customer/vendor contract requirements and identifies accessorial activities, ensuring necessary documentation.

• Provides a professional environment in relation to external customers such as drivers, dispatchers, and customer representatives.

• Establishes, maintains, and promotes high standards of customer service.

Associate

• Organizes and leads efforts to improve productivity by enhancing processes and associate work efficiency.

• Ensures associates have proper access to necessary tools (e.g., MHE, scanners, printers, PC) and that these tools are routinely inspected and maintained.

• Communicates and implements changes as directed.

• Ensures health and safety compliance according to company policies.

• Provides leadership by setting clear expectations and demonstrating high standards of work practices and safety-conscious behavior.

• Supervises all staff under your direct or indirect control.

• Ensures resources are utilized efficiently.

• Monitors shift performance through KPIs, focusing on cost control.

• Communicates, applies, and enforces company policies (operational, safety, regulatory, administrative).

Process

• Plans, manages, and adjusts daily workload and staffing to minimize unplanned overtime.

• Maximizes quality and productivity by understanding job standards, evaluating performance variances, and implementing corrective actions.

• Participates in workshop action plans, projects, and sharing of best practices.

• Collaborates with other sites to share safety, process, and best practices initiatives.

• Performs administrative duties as needed to achieve daily KPI performance.