Logistics Project Coordinator

Traffic Tech Inc.; Hamilton; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Medical and Dental benefits

Life Insurance/AD&D

Long-term disability

Paid vacation after probation

Volunteer time off

Mentorship and training

Job summary

Traffic Tech Inc. is seeking a Project Coordinator at our Hamilton, ON office to support its growing Operations team. You will coordinate project timelines, schedules, and service expectations with customers, carriers, and internal staff, ensuring timely delivery and clear communication.

This role requires a proactive communicator with strong multi-tasking, problem-solving, and customer service skills, plus attention to detail and a willingness to work in a dynamic logistics environment.

Qualifications

• Previous logistics/transportation and/or project coordinating experience in a 3PL environment preferred.

Responsibilities

• Directly interfaced with customers to coordinate project timelines, installation schedules, and service expectations.
• Managed multiple high-priority projects simultaneously in a fast-paced environment.
• Handled high volumes of emails and after-hours phone support with strong communication and problem-solving skills.
• Maintained consistent client updates via Teams chats and professional correspondence.
• Utilized Excel spreadsheets for tracking project milestones, task assignments, and reporting.

Skills

Customer service

Problem solving

Attention to detail

Multi-tasking

Phone etiquette

Outgoing personality

English & French (asset)

Education

High School Diploma

Tools

Excel

Job description

Who We Are:

When you join Traffic Tech, you join a team that keeps the global economy moving – literally.

Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions for moving freight by land, sea, and air.

Your Part in It:

Working out of our Hamilto office, we are looking for our next Project Coordinator. You will be responsible for coordinating and supporting projects to ensure they are planned, executed, and delivered successfully in alignment with business objectives and stakeholder needs.

Your work will work alongside our rapidly growing Operations team and you will communicate thoroughly with other team members and Traffic Tech personnel. This position is a great opportunity to further your career within the extensive logistics’ field.

PROJECT COORDINATOR

What the Job Entails:

• Directly interfaced with customers to coordinate project timelines, installation schedules, and service expectations
• Managed multiple high-priority projects simultaneously in a fast-paced environment
• Handled high volumes of emails and after-hours phone support with strong communication and problem-solving skills
• Maintained consistent client updates via Teams chats and professional correspondence
• Utilized Excel spreadsheets for tracking project milestones, task assignments, and reporting
• Proven ability to multitask, stay organized, and meet tight deadlines under pressure
• Creating and maintaining Strong Vendor Relationships
• Preparing required shipping documentation
• Effective and professional communication with clients and carriers
• Minor Accounting Functions and data entry

What We Are Looking For:

• Previous logistics/transportation and/or project coordinating experience, in a 3PL environment preferred
• Bilingual in English & French considered an asset
• High School Diploma
• Customer service experience
• Problem resolution skills, detail-oriented, high level of multi-tasking skills are a must
• Possess professional phone mannerisms
• Outgoing personality; high energy; flexible
• Great attitude and desire to work hard while having fun

What We Offer:

• Robust industry with training and mentorship
• Compensation package that include Medical and Dental benefits
• Life Insurance/AD&D Insurance
• Long-term disability
• Personal and Volunteer time off
• Paid vacation after probationary period
• Dynamic environment and ‘can-do’ culture

This is a full-time permanent position from Monday to Friday

Traffic Tech is committed to fostering a healthy and accessible work environment. Although the above job description may address the male pronoun, Traffic Tech is inclusive and respectful to all male, female and non-binary applicants.

Traffic Tech prohibits discrimination based on someone’s disability in all aspects of the employment relationship. This includes job applications, recruitment, training, transfers, promotions, apprenticeship terms, dismissal, layoffs and situations where an employee returns to work after a disability-related absence. Accommodations are available upon request.

Traffic Tech is an equal opportunity employer that is committed to Diversity, Equity, and Inclusion. We take affirmative action to ensure we provide equal employment opportunity for all applicants and employees, and do not discriminate on the basis of race, ancestry, national or ethnic origin, citizenship, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, family status, mental or physical disability, or any other legally protected characteristics.