Logistics & Order Fulfillment Specialist (Hybrid)

MOE’S Home; Vancouver; Hybrid; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Hybrid work

Benefits plan

Employee discounts

EV charging at head office

In-office gym

Job summary

MOE’S Home in Vancouver, BC seeks a Logistics Administrator to oversee order entry, inventory tracking, and delivery coordination while handling customer returns and exchanges. The role requires strong organizational skills, problem-solving, and a customer-first attitude.

You will liaise with carriers, reconcile invoices, and maintain accurate documentation. The position offers a hybrid work environment and opportunities to contribute to a growing furniture and design business.

Qualifications

• Excellent written and verbal communication skills in English.
• Highly organized with exceptional attention to detail and the ability to prioritize tasks.
• Collaborative team player with a positive, proactive, customer-focused attitude.

Responsibilities

• Process and dispatch customer orders with aligned delivery timelines.
• Coordinate with carriers for quotes, monitor deliveries, resolve issues.
• Review carrier invoices for accuracy.
• Provide exceptional customer service and timely responses.
• Maintain organized documentation related to orders, pricing, and agreements.
• Manage returns and exchanges with RMA, inspections, and inventory updates.
• Provide delivery updates to teams and troubleshoot shipment issues.
• Support inventory accuracy through tracking and system updates.

Skills

Communication

Organizational skills

Team player

Customer focus

Prioritization

Education

High school diploma

Business / Supply Chain degree (asset)

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

ERP system

Job description

MOE’S Home in Vancouver, BC seeks a Logistics Administrator to oversee order entry, inventory tracking, and delivery coordination while handling customer returns and exchanges. The role requires strong organizational skills, problem-solving, and a customer-first attitude.

You will liaise with carriers, reconcile invoices, and maintain accurate documentation. The position offers a hybrid work environment and opportunities to contribute to a growing furniture and design business.