Logistics Orchestration Specialist — On-Time Deliveries

PPG Industries; Toronto; On-site; CAD 60,000 - 70,000; Full time

Job summary

PPG Industries in Toronto, Ontario, is seeking a Logistics Coordinator to ensure efficient flow of products and information across the supply chain. You will coordinate customer orders, manage inventory allocations, support shipping operations, and resolve logistics issues to meet on-time delivery.

The role requires strong organization, attention to detail, and the ability to multi-task in a fast-paced environment while upholding safety and quality standards.

Qualifications

• High school diploma or GED required; post-secondary education in Supply Chain, Logistics, Business, or a related field is an asset.
• Experience in logistics, supply chain, customer service, shipping, inventory control, or order management preferred.
• Experience with ERP, MRP, warehouse management systems, and transportation management systems.
• Knowledge of export documentation and international shipping processes is an asset.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities

• Coordinate and track supply chain activities with internal teams, suppliers, customers, carriers, and distribution partners.
• Review daily order queues and process orders per customer requirements and ship dates.
• Monitor future-dated orders and prioritize expedited shipments.
• Allocate inventory to customer orders and process complete orders for shipment.
• Coordinate release of credit-hold orders with Credit Department and CSRs.
• Monitor payments, credit reports, and order hold statuses; communicate updates to shipping teams.
• Review past-due orders and resolve fulfillment issues with shipping and planning teams.
• Investigate inventory shortages and coordinate stock allocations, repacks, and replenishment.
• Verify order accuracy and product specifications prior to shipment.
• Obtain and validate test reports and quality documentation for orders.
• Coordinate product labeling requirements and create labels when needed.
• Prepare commercial invoices and export documentation for international shipments.
• Ensure compliance documentation including export/regulatory paperwork is provided on time.
• Process and manage drop shipments, special orders, and manually allocated orders.
• Track inventory availability using MRP systems; communicate delivery timelines.
• Assist warehouse and shipping teams with order processing and shipment closure issues.
• Investigate inventory discrepancies and transaction history to support fulfillment.
• Prioritize rush orders to meet customer and contractual requirements.
• Monitor and optimize shipping methods, costs, and timelines using logistics tools.
• Generate tracking information and provide shipment status updates to customers and stakeholders.
• Prepare logistics, inventory, shipment, and performance reports for management.
• Document shipment delays and maintain accurate records of order status and logistics performance.
• Open and manage IT support tickets related to order processing and system issues.
• Identify opportunities to improve logistics processes and overall supply chain efficiency.
• Ensure compliance with safety standards, company policies, and regulatory requirements.

Skills

ERP/MRP systems

Excel

Analytical skills

Detail oriented

Communication skills

Multitasking

Education

High school diploma or GED

Post-secondary education in Supply Chain, Logistics, Business, or related field

Tools

WMS

TMS

MRP/ERP systems

Job description

PPG Industries in Toronto, Ontario, is seeking a Logistics Coordinator to ensure efficient flow of products and information across the supply chain. You will coordinate customer orders, manage inventory allocations, support shipping operations, and resolve logistics issues to meet on-time delivery.

The role requires strong organization, attention to detail, and the ability to multi-task in a fast-paced environment while upholding safety and quality standards.