Logistics Manager

Raymond West; Ontario; On-site; CAD 85,000 - 105,000; Full time

Job summary

A leading logistics company in Ontario seeks a Logistics Manager to oversee logistics activities, ensuring efficiency, safety, and customer satisfaction. The role involves driving operational goals, managing cross-departmental relationships, and leading a high-performance team to optimize processes and achieve targets.

Benefits

Medical, dental, and vision coverage

401k with company match

Flexible spending accounts

Disability insurance

Life insurance

Personal time off

Holiday pay

Qualifications

• Must have 5-10 years of management experience in logistics or related field.
• Proven ability to manage a high-performance team and meet financial KPIs.
• Strong knowledge of DOT regulations and compliance.

Responsibilities

• Oversee daily logistics operations and manage team performance.
• Ensure compliance with health, safety, legal, and company policies.
• Drive communication between logistics teams and corresponding departments.

Skills

Excellent Management skills

Excellent Organizational Time Management skills

Strong analytical and problem-solving skills

Ability to negotiate with vendors

Education

5+ years of experience in materials lifecycle management

5+ years of experience in supply chain management

Tools

MS Office products

ERP systems

Job description

Raymond West is seeking an experienced Logistics Manager to enhance our operations! You will oversee logistics activities, ensuring safety, productivity, and customer satisfaction while managing costs and labor efficiently.

In this key role, you will lead daily operations and strive to meet our financial and operational goals. It's important to manage relationships across departments to successfully meet customer needs.

We are looking for someone who can improve processes, mentor their team, and plan for future logistics strategies. This highly visible role involves driving significant changes and collaborating with senior management.

You will manage logistics functions and day-to-day operations, leading your team to resolve issues with vendors, customers, and carriers. You will also ensure compliance with regulations (like DOT) to maintain a safe workplace for our teams.

Join us at RW and be part of a committed team focused on excellence in logistics and customer service.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Duties And Responsibilities

Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive.

• Manage staff in an assigned area to include planning and assigning projects/tasks to staff, making hiring, separation, and disciplinary recommendations, and conducting performance evaluations.
• Ensure staff development and coordinate training programs for new staff and identify training needs for current staff.
• Provide leadership for assigned staff and manage employees’ timecards utilizing the company’s Time and Attendance system.
• Manage the operational activities within the logistics Manager by engaging with internal customers and gaining an understanding of their current and future needs.
• Develop, organize, and implement department programs, policies, and procedures.
• Responsible for leading and shaping the customer-facing strategy for the team.
• Ensure achievement of logistics and operational goals are being met.
• Communicate department goals with staff to support the company’s long-term strategy and vision.
• The Manager will collaborate with stakeholders and cross-functional teams and identify and prioritize initiatives to optimize capabilities and develop operational management practices for the department.
• Provide input to senior leadership for annual budgets.
• Prepare reports for the department’s senior leadership
• Drive communication between the logistics teams and corresponding departments (sales, coordinators, and freight dispatchers) to ensure communication is fluid and enables on-time deliveries.
• Ensure logistics team members are following all Company Policies
• Select and manage long-term relationships with service providers such as “Long haul freight brokers, LTL freight brokers, and Local 3rd party carriers”
• Communicate with all levels of employees, customers, and Manufacturers both verbally and in writing.
• The manager will respond to all inquiries promptly and promote good working relationships with customers, vendors, and the workforce.
• Determine optimal supply chain execution through quantitative and qualitative analysis.
• Demonstrate initiative to ensure alignment of policies and resolutions on administrative and operational issues are being addressed.
• Maintain a professional attitude in all matters and develop standards, metrics, and procedures that maximize operational efficiency.
• Create and standardize a comprehensive department data analysis plan to include, budgeting, planning, fulfillment, finance, and transportation goals.
• Mitigate and manage risks associated with the department’s goals.
• Analyze the team’s performance by reviewing key metrics and identify areas for improvement while managing time efficiently.
• Assess different programs that are cost-effective to provide a better understanding of how current priorities impact performance.
• Must understand and follow schedules, work plans, and performance requirements and stay within budget.
• Identify gaps within the department and develop plans to close them as necessary (training, lean, capacity, headcount, external logistics support).
• Implement short-term problem containment and long-term corrective actions for distribution issues and ensure continuous improvement related to systems and processes is always at the forefront of the department.
• Create and maintain a culture of safety.
• Develop mentor and train new hires and ensure development opportunities are available during onboarding.
• Implement weekly one-on-one meetings with assigned staff.
• Create and implement a plan to track requirements and maintain a compliance list for Class A Drivers.
• Manage Driver Accident reporting system by processing all claims, investigating root cause analysis, and creating compliance reports.
• Responsible for maintaining transportation systems and logistics activities; including warehouse management software, transportation management software, On Board Tractor computer and supporting software as well as dispatch software.
• Outline team objectives and focus on generating innovative solutions to critical business problems.
• Provides advanced expertise and knowledge in complex areas of specialization.
• Be accountable for warehouse, transportation, and logistics operations.
• Ensure compliance with health, safety, legal, and company policies are being met.
• Establish a business continuity plan for logistics operations.
• Supervise and provide guidance for teams that are transporting, delivering, and picking up equipment.
• Serve as the primary point of contact for personnel-related issues, fostering a positive and productive work environment.
• Enforce policies and procedures related to inventory tracking and equipment management.
• Maintain accurate records of damaged and worn-out equipment.
• Represent the team in management presentations and interdepartmental meetings.
• Oversee quality standard procedures, including the safe handling of materials.
• Perform other duties as assigned to support overall organizational goals.
  
  

Required Skills/Abilities

• Excellent Management skills
• Excellent Organizational Time Management skills
• Must be able to perform duties under minimal supervision
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of an organization.
• Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required
• Must lead by example and demonstrate accountability while driving results.
• Strong influence ability to drive initiatives cross-functionally and in multiple geographical areas
• Must be organized and provide clear communication. Emails should be written with honest intent, should be specific, and include a set of expectations.
• Must have previous experience leveraging data-backed models to drive business decisions.
• Must have experience using MS Office products, including intermediate-level Excel, and experience with ERP systems.
• Must have an understanding of material movement in a manufacturing environment, including regulatory guidelines and freight shipments.
• Proven ability to manage a high-performance team to consistently achieve stretch goals and priorities.
• Ability to handle multiple tasks and projects successfully.
• Must have previous experience in performing headcount and freight cost investigations and provide recommendations for reduction/improvement.
• Experience in negotiating with vendors, including negotiating contracts, prices, and reconciling differences.
• Experience with logistics, and private fleets in multi-stop environments, including forecasting business models using product volume, weights, costs, and forecasting equipment and staffing.
• Must have strong knowledge of DOT regulations and compliance.
• Experience managing P & L statements, with the ability to meet required financial KPIs while delivering a high level of customer service.
• Strong analytical and problem-solving skills.
• Demonstrated in-depth understanding of logistics principles, concepts, regulations, and practices.
• Ability to resolve complex management and technical problems.
• The ability to maintain the confidentiality of sensitive information.
• Ability to work independently and lead in a team environment
• Must be able to work extended hours and travel as required.
  
  

Education/Experience

Minimum Education and Experience: Determined by position

• 5 -10 years of management experience, preferably in a relatable industry or
• 5+ years of experience in a matrixed organization, with experience identifying, managing, and solving complex problems.
• Accepted experience: 5+ years of experience in materials lifecycle management, supply chain management, inventory management, operations, manufacturing, or other work in the areas.
• Accepted experience: 5+ years of experience managing distribution operations in a manufacturing environment.
  
  

Travel Requirement

• 10% quarterly - Company branch visits and manager/training conferences
• Must be able to be insured by Raymond West.
  
  

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position is Sedentary and primarily desk-bound
• Prolonged periods of sitting at a desk and working on a computer
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl
• Occasionally required to lift and/or move up to 25 pounds
  
  

Pay Range

• The salary range for this position is $85,000 - $105,000. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location.
  
  

Qualified candidates must be able to pass a pre-employment physical and drug screen.

Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!

Check us out at www.raymondwest.com. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.

Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.

This contractor and subcontractor shall abide by the requirements of 41 CFR

• 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.