Logistics Dispatcher: On-Time Deliveries & Driver Coordination

McCain Foods; Burnaby; Hybrid; CAD 42,000 - 58,000; Full time

Job summary

Day & Ross, part of McCain Foods Limited, is seeking a Dispatcher to organize daily deliveries and coordinate drivers to ensure on-time service across North America. The role involves dock checks, ETA coordination, and improving operational efficiencies.

The position requires strong communication, computer skills (MS Office, AS400), and the ability to work in a fast-paced, high-volume environment. Day & Ross supports a federally regulated, inclusive workplace and offers opportunities within a

Qualifications

• Minimum of secondary education, with preference of post-secondary education (Supply Chain or Logistics Management).
• Previous Transportation or operational experience is preferred.
• New graduates or current students are welcome.

Responsibilities

• Arrange for daily deliveries, assign pick up requests, and enter orders in the computer
• Set up appointment freight, manifest shipments, coordinate ETAs with Central, check for expedited shipments and enter missed pick-ups
• Answer phones and take pick-up requests
• Perform a dock and yard check to ensure freight is not missed and trucks are on schedule
• Coordinate drivers to come back for second round of deliveries, manifest skeleton and make linehaul orders
• Coordinate local P&D requirements
• Track lumpers hours and review requirements
• Monitor driver performance and report findings to manager
• Identify areas for improvement and efficiencies
• Other related duties as may be required

Skills

Communication skills

Computer skills

Customer relationship skills

Deadline-driven

Collaborative mindset

Urgency under pressure

Interpersonal leadership

Independent work

Problem solving

Flexible schedule

Results oriented

Education

Post-secondary in Supply Chain or Logistics (preferred)

Secondary education

Tools

MS Office

AS400

Web-based systems

Job description

Day & Ross, part of McCain Foods Limited, is seeking a Dispatcher to organize daily deliveries and coordinate drivers to ensure on-time service across North America. The role involves dock checks, ETA coordination, and improving operational efficiencies.

The position requires strong communication, computer skills (MS Office, AS400), and the ability to work in a fast-paced, high-volume environment. Day & Ross supports a federally regulated, inclusive workplace and offers opportunities within a