Logistics Customer Care Specialist

FedEx Canada; Winnipeg; On-site; CAD 25,000 - 30,000; Full time

Job summary

FedEx Canada in Winnipeg requires a Customer Service/CSR-oriented candidate for an interview-based position. Responsibilities include training completion, handling up to 150 lbs with equipment, and working in a Windows PC environment.

The role emphasizes strong communication, analytical thinking, and the ability to work under pressure in a monitored setting. Candidates should be prepared for a fast-paced logistics environment.

Qualifications

• High school diploma or equivalent required; college diploma preferred.
• Knowledge of Canadian Customs regulations preferred.
• Knowledge of FedEx Express and Ground products and services preferred.
• Ability to successfully complete all basic and recurrency training.
• Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Must be able to complete and achieve minimum thresholds on any mandatory testing and training.
• Must be able to operate in a PC Windows environment.
• Excellent interpersonal and verbal communication skills.
• Good analytical and problem solving skills.
• Good negotiation skills.
• Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment.

Skills

Interpersonal skills

Verbal communication

Analytical skills

Problem solving

Stress management

Negotiation skills

Windows OS

Education

High school diploma

College diploma preferred

Tools

Windows OS

Job description

FedEx Canada in Winnipeg requires a Customer Service/CSR-oriented candidate for an interview-based position. Responsibilities include training completion, handling up to 150 lbs with equipment, and working in a Windows PC environment.

The role emphasizes strong communication, analytical thinking, and the ability to work under pressure in a monitored setting. Candidates should be prepared for a fast-paced logistics environment.