Bilingual Customer Care & Logistics Support Specialist

FedEx Group; Squamish; On-site; CAD 48,000 - 52,000; Part time

Benefits offered by this job

Pay rate CAD 23.14/hour

Job summary

FedEx is seeking a candidate for an interview position in Canada to provide accurate information and assist customers requiring direct interface. You will perform essential administrative duties to keep operations efficient and seek opportunities to promote sales and incremental revenue wherever possible.

The role requires a high school diploma or equivalent, with college diploma preferred, and the ability to complete training and adapt to a Windows PC environment.

Qualifications

• High school diploma/equivalent; college diploma preferred.
• Knowledge of Canadian Customs regulations preferred.
• Knowledge of FedEx Express and Ground products and services preferred.
• Ability to complete basic and recurrency training.

Responsibilities

• Provide accurate information and assistance to customers requiring direct interface.
• Perform administrative duties necessary for efficient operations.
• Promote continued sales and generate potential incremental revenue wherever possible.

Skills

Interpersonal skills

Verbal communication

Analytical skills

Problem solving

Negotiation skills

Windows proficiency

Stress management

Teamwork

Education

High school diploma

College diploma

Tools

FedEx systems

Job description

FedEx is seeking a candidate for an interview position in Canada to provide accurate information and assist customers requiring direct interface. You will perform essential administrative duties to keep operations efficient and seek opportunities to promote sales and incremental revenue wherever possible.

The role requires a high school diploma or equivalent, with college diploma preferred, and the ability to complete training and adapt to a Windows PC environment.