Logistics Coordinator

Rhenus SE & Co. KG; Mississauga; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading logistics company is seeking a dedicated Operations Coordinator to manage shipments and communicate effectively with clients and agents. Responsibilities include tracking shipments, negotiating rates, and ensuring timely delivery of reports and invoices. The ideal candidate has strong organizational and communication skills, with a focus on problem-solving to optimize the shipping process.

Qualifications

• Experience in logistics or shipping management.
• Strong communication skills for client interaction.
• Ability to negotiate and manage rates with carriers.

Responsibilities

• Communicating with agents and clients for information exchange.
• Negotiating rates with carriers for optimal deals.
• Preparing and sending status reports to clients.

Skills

Communication

Negotiation

Organization

Problem Solving

Job description

• Communicating clearly with agents and clients for smooth information exchange.
• Entering and sending pre-alerts to keep customers and agents informed about shipment departures.
• Preparing, managing, and sending status reports to clients.
• Negotiating rates with carriers to get the best deals.
• Keeping track of shipments with airlines, agents, and truckers for real-time updates.
• Filling in and issuing Bills of Lading (BOL) accurately.
• Updating clients and agents on the status of their shipments regularly.
• Arranging pick-ups from shippers in an organized and timely manner.
• Issuing invoices accurately and on time.
• Handling intents to claim when needed, following the right procedures.
• Keeping track of pending charges and manage financial transactions carefully.
• Approving payables following established financial processes.
• Working with agents and carriers to update and reconcile costs efficiently.
• Dispatching and follow up on Proof of Deliveries (POD’s).
• Closing files accurately and on time.
• Keeping the Client status report maintained and updated.
• Solving problems effectively as they arise.
• Performing any other job-related duties assigned with dedication and care.