Logistics Coordinator

Lafarge Africa Plc; Calgary; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading company in the construction industry is seeking a Logistics Coordinator in Calgary, AB. This full-time role involves managing customer interactions, coordinating deliveries, and ensuring compliance with safety standards. The ideal candidate will possess strong communication and problem-solving skills, with a focus on customer satisfaction and operational efficiency. Opportunities for career development and a supportive work culture await you at Lafarge.

Qualifications

• Preferred education in Business, Finance, Engineering, or related fields.
• Knowledge of building materials industry is advantageous.

Responsibilities

• Manage daily customer interactions related to cement order placement.
• Coordinate with sales teams and operations for timely delivery.
• Input manual Bills of Lading and generate monthly reports.

Skills

Communication

Problem-Solving

Attention to Detail

Time Management

Interpersonal Skills

Education

Associate Degree or College Diploma

Tools

Microsoft Office

Job description

Holcim is planning to spin off its North American Business to unlock its full potential, leveraging North America's significant growth in construction driven by infrastructure modernization, advanced manufacturing, AI operations, and resilient city development.

The new company aims to be listed on the NYSE by mid-2025 and establish its headquarters in the US to focus on serving the North American market and pursuing regional growth strategies.

Post-IPO, it will become North America's leading building solutions provider, offering industry-leading market positions to meet customer ambitions with comprehensive building solutions from foundation to rooftop.

Overview :

The Logistics Coordinator primarily manages daily customer interactions related to cement order placement. This role involves coordinating with sales teams, operations, and contract truck partners to ensure timely delivery aligned with industry standards.

Effective communication with truck partners is crucial to ensure efficient, on-time delivery of Lafarge’s materials. The Coordinator also handles administrative tasks related to billing and invoicing after delivery.

This full-time, customer-facing role demands a service-oriented, professional approach. Success in this position requires problem-solving skills, adaptability in a fast-paced environment, troubleshooting abilities, and efficiency-focused thinking.

This role offers an opportunity to learn about Lafarge Western Canada's business and sales operations, including cement, concrete, and aggregate manufacturing, distribution through plants and terminals, logistics channels, and industry success factors.

Major responsibilities :

• Adhere to all Lafarge safety policies and procedures.
• Manage order intake and fulfillment for delivery or pickup, including carrier assignment.
• Exceed customer expectations in line with policies and procedures.
• Advocate for customer interests, resolving obstacles and problems impacting service.
• Maintain high-quality communication across all channels, knowledgeable about Lafarge’s products and services.
• Work flexible hours, including shifts and after-hours calls as needed.
• Review terminal inventory and select supplies accordingly.
• Input manual Bills of Lading and generate monthly reports.
• Conduct proactive outbound customer calls.
• Support sales and credit teams with account management and monitoring.
• Maintain comprehensive backup information for after-sales support.
• Foster strong relationships with internal teams and external truck partners.
• Assist with customer account reconciliation and cleanup.
• Manage credit card payments and maintain transaction records.
• Ensure documentation compliance for audit purposes.

Qualification Profile

Education and Work Experience :

An associate degree or college diploma in Business, Finance, Engineering, or related fields is preferred. Knowledge of building materials industry and product familiarity is advantageous. Proficiency in Microsoft Office is required.

Job-Specific Skills :

• Excellent communication skills (written and verbal).
• Strong relationship-building abilities with customers and colleagues.
• High accuracy and attention to detail.
• Problem-solving and decision-making skills.
• Ability to multitask efficiently in a dynamic environment.
• Effective time and self-management, including prioritization and re-prioritization.
• Teamwork, interpersonal skills, and credibility.
• Driven, action-oriented mindset with a proactive approach.
• Comfort with ambiguity and change.
• Self-motivation and reliability.

Pre-employment medical, drug and alcohol testing, and criminal background checks may be required to ensure health and safety standards.

YOUR LAFARGE EXPERIENCE

At Lafarge, you have endless opportunities to develop your career, whether technical, managerial, or frontline. We encourage embracing diverse perspectives, sharing ideas, and building skills and networks. Working together in a thriving culture enables us to create a better world for everyone.

J-18808-Ljbffr

Create a job alert for this search

Coordinator • Calgary, AB, Canada