Lodge Team Member: Server, Kitchen, Housekeeper

Ontario Restaurant Hotel & Motel Association (ORHMA); Northeastern Ontario; On-site; CAD 26,000 - 34,000; Full time

Benefits offered by this job

Staff Housing Provided

Complimentary meals during shifts

Job summary

Auld Reekie Lodge in Northern Ontario seeks a Lodge Team Member to welcome guests, prepare meals, and maintain the lodge’s pristine spaces. This role covers Lodge server, Food and Beverage attendant, and Lodge Housekeeper duties, offering a hands-on experience in hospitality within a close-knit team.

We require 3–5 years in hospitality, High School diploma, a valid Smart Serve, strong English skills, and a collaborative, flexible attitude.

Qualifications

• Hospitality experience in lodge, restaurant, or guest services.
• 3-5 years in hospitality or guest service roles.
• Completed High School education.
• Smart Serve certification required.
• Proficient English, verbal and written.
• Experience in cleaning, food prep, serving, and guest service.
• Strong time management and attention to detail.
• Collaborative, flexible, team player.

Responsibilities

• Serve and welcome guests as Lodge server and Food and Beverage attendant.
• Prepare and present meals and snacks with focus on guest satisfaction.
• Maintain clean and comfortable lodge accommodations and common areas.
• Anticipate guest needs and provide proactive, friendly service.
• Collaborate with the lodge team to ensure smooth operations.
• Uphold high standards for cleanliness, safety, and guest satisfaction.

Skills

Hospitality

Customer service

English communication

Attention to detail

Time management

Teamwork

Education

High School diploma

Tools

Smart Serve

Job description

At Auld Reekie Lodge, we believe in creating more than just vacations – we craft unforgettable wilderness escapes where guests connect with nature and each other. Nestled in the stunning Unorganized West Timiskaming District, our lodge is a cherished haven, renowned for its warm hospitality, genuine care, and the breathtaking beauty of Northern Ontario. We pride ourselves on offering a unique, immersive experience, and every member of our team plays a vital role in making that magic happen. We’re currently seeking a versatile and passionate Lodge Team Member to join our close-knit family. This isn't just a job; it's an opportunity to directly contribute to joyous memories, ensuring our guests feel like part of our extended family, whether you're welcoming them as a friendly Lodge server, crafting delicious meals, or ensuring their comfort as a meticulous Lodge Housekeeper.

Key Responsibilities:

• Crafting memorable dining experiences as a Lodge server and Food and Beverage attendant, ensuring every guest feels welcomed and cared for from arrival to departure.
• Preparing and presenting delicious, high-quality meals and snacks with a focus on guest satisfaction and adherence to food safety standards.
• Maintaining the pristine comfort and sparkling cleanliness of guest accommodations and common areas as a dedicated Lodge Housekeeper, ensuring every space feels inviting and fresh.
• Anticipating guest needs and providing proactive, friendly service that elevates their stay and makes them feel truly at home.
• Working collaboratively and efficiently with the entire lodge team, embodying a spirit of teamwork and mutual support to ensure seamless operations.
• Upholding our high standards for cleanliness, safety, and exceptional guest satisfaction with a keen eye for detail and strong time management.

Requirements & Qualifications:

• A genuine passion for hospitality and a commitment to creating positive, lasting guest experiences.
• A minimum of 3-5 years of experience in a hospitality, restaurant, or guest service role, with a strong understanding of diverse lodge operations.
• Completed High School education.
• A valid Smart Serve certification is essential for serving our guests responsibly.
• Demonstrated proficiency in English, both verbal and written, to communicate effectively and warmly with guests and team members.
• Proven ability in areas such as cleaning, food preparation, serving guests, and delivering exceptional guest service.
• A keen eye for detail and strong time management skills to ensure tasks are completed efficiently and to the highest standard.
• A collaborative spirit and a willingness to work flexibly as part of a dedicated team in a dynamic environment.

Benefits:

• Competitive hourly wage of $19.00 - $25.00 CAD, based on your valuable experience and contribution.
• A full-time, permanent opportunity with consistent hours (25-40 hours per week) in a stable, welcoming environment.
• Enjoy complimentary meals during your shifts, making life easier and more affordable while living and working in our beautiful lodge setting.
• Potential for Staff Housing & Meals Provided, supporting your transition and ensuring comfort in your new role.