Live Studio Team Manager – KPI‑Driven Leader

Evolution-66d6c4a; Burnaby; On-site; CAD 70,000 - 110,000; Full time

Job summary

Evolution in Canada seeks an experienced Team Manager to lead and coach subordinates on shift in a fast-paced online casino studio. You will manage performance, scheduling, and training, ensuring KPIs are met and procedures are followed. Strong communication and Office skills are essential, with prior managerial experience a plus.

Fluency in additional languages is a plus. You will report to the Senior Team Manager and contribute to recruitment, training, and development while maintaining high

Qualifications

• Strong written and oral communication skills.
• Previous managerial experience is advantageous.
• Fluent knowledge of other languages will be considered an asset.

Responsibilities

• Lead by example and coach subordinates on shift.
• Be first point of contact for subordinates and manage performance.
• Plan and ensure staffing coverage for all operating tables.
• Organize and lead team and individual meetings; report team needs to Senior Team Manager.
• Prepare and monitor KPI data; develop monthly/quarterly improvement plans.
• Maintain up-to-date procedures; implement changes with the manager.

Skills

Team leadership

Communication skills

Performance management

Scheduling & coordination

Coaching & feedback

Tools

Office suite

Job description

Evolution in Canada seeks an experienced Team Manager to lead and coach subordinates on shift in a fast-paced online casino studio. You will manage performance, scheduling, and training, ensuring KPIs are met and procedures are followed. Strong communication and Office skills are essential, with prior managerial experience a plus.

Fluency in additional languages is a plus. You will report to the Senior Team Manager and contribute to recruitment, training, and development while maintaining high