Live-out Superintendent

Greenwin; Southwestern Ontario; Hybrid; CAD 40,000 - 45,000; Full time

Job summary

Greenwin is seeking a Housing Superintendent to be the first point of contact for residents on site. You will respond to emergencies, coordinate access for trades, collect payments, maintain clean common areas, and lease apartments as needed.

Prior experience is an asset and knowledge of local leasing policies is helpful. The role emphasizes strong customer service, organization and reliable on-call availability.

Qualifications

• Prior experience as a Superintendent is an asset.
• Excellent organizational and time management skills.
• Professional with strong communication and customer service abilities.
• Ability to prioritize tasks and handle confidential information.

Responsibilities

• Respond to tenant questions and complaints promptly.
• Rent upcoming suites and adhere to leasing policies.
• Maintain records of work orders and actions taken.
• Be on call and provide after-hours support for emergencies.
• Escalate issues to the Property Manager when needed.
• Prepare apartments for new residents and assist with move-ins/outs.
• Perform general maintenance and ensure cleanliness of common areas.

Skills

Customer service

Communication

Time management

Problem solving

Reliability

Job description

Summary: Superintendents are the first point of contact for residents, with a positive, friendly attitude and focus on customer service and tenant retention. They work on site to respond to emergencies and tenant concerns, allow access to trade workers, collect payments, maintain cleanliness, general maintenance, and lease apartments as necessary.

Salary Range: $40,000 - 45,000 per year

What you’ll get to do:

• Respond to all tenant questions, concerns and complaints in a timely manner


• Rent upcoming suites utilizing and adhering to all Greenwin leasing policies


• Perform administrative duties as required, keep detailed records of situations, and maintain accurate records with respect to work orders


• Be on call in accordance with the building schedule and provide support for after-hours emergencies


• Escalate issues to the Property Manager as necessary and relay office communications to tenants


• Serve all legal documentation pertaining to non-payment of rent and/or further Landlord-Tenant litigation as directed by Property Manager

Building Maintenance

• Responsible for day to day building operations, including general maintenance and ensuring all common areas are clean


• Prepare and clean apartments for new residents and assist with the move-in and move-out process


• Monitor and maintain cleanliness of garbage chutes and compactor


• Perform seasonal duties as required (gardening, snow removal of walkways, salting, etc.)


• Additional duties depending on building needs and as required by the Property Manager

Who You Are:

• Prior experience as a Superintendent an asset


• Excellent organizational and time management skills


• Professional with excellent communication and customer service skills


• Ability to prioritize tasks, strong follow up skills with the ability to deal with confidentiality and sensitive issues


• Reliable, dependable and respectful


• Ability to work long hours and under pressure

Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting [e-mail]. We encourage all qualified candidates to apply. This position reflects a current vacancy within our organization. Our hiring process includes the use of AI-powered tools to help review applications and improve efficiency. These tools support our team but do not make final employment decisions. Human oversight is part of our hiring process, and all final employment decisions are made by our hiring team. We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.