Live-In Assistant Resident Manager — Bonuses & Benefits

Realstar; Sherbrooke; Sur place; CAD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Salary + apartment suite included

Signing bonus

Employer paid benefits

Quarterly bonuses based on property

Annual bonuses based on personal\n 39

Ongoing training programs

Awards for years of service

Career development

Inclusive and diverse work environment

Annual holiday parties & summer BBQs

Résumé du poste

Realstar is seeking an Assistant Resident Manager to live on-site at one of our properties in Canada. The role includes a salary plus an apartment suite, signing bonus, and frequent bonuses tied to property and personal performance.

You will greet residents, handle service requests within 24 hours, and coordinate events while maintaining common areas and supporting maintenance and safety tasks. The position requires strong customer service, a presentable appearance, and bilingual English/French

Qualifications

• Strong customer service skills.
• Professional appearance and presentation.
• Basic computer and keyboarding skills.
• Excellent written and verbal communication.
• Fluent in English and French.

Responsabilités

• Greet and interact with residents in a friendly and professional manner.
• Promote a welcoming atmosphere.
• Attend to resident concerns and service requests within 24 hours.
• Follow up with residents to ensure a high level of satisfaction.
• Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations.
• Organize, promote and execute resident events (i.e. holiday parties & summer barbeques).
• Maintain cleanliness of all common areas including foyers, amenity rooms, underground parking garage, locker rooms, patios, and rooftops.
• Perform thorough cleaning of vacant units, including appliances, floors, walls, windows, kitchens, washrooms, and balconies, ensuring they are move-in ready.
• Assist residents how to complete maintenance requests through the proper channels; daily walkthroughs; report safety hazards.
• Assist the supervisor in HVAC monitoring and minor repairs; schedule and oversee tradesmen as required.
• Knowledge of fire and life safety systems; assist in emergency procedures.

Connaissances

Customer service

Professional appearance

Basic computer skills

Written and verbal communication

Bilingual English/French

Outils

WHMIS

Description du poste

Realstar is seeking an Assistant Resident Manager to live on-site at one of our properties in Canada. The role includes a salary plus an apartment suite, signing bonus, and frequent bonuses tied to property and personal performance.

You will greet residents, handle service requests within 24 hours, and coordinate events while maintaining common areas and supporting maintenance and safety tasks. The position requires strong customer service, a presentable appearance, and bilingual English/French