Liquor Store Operations Manager

Liquor Plus; Calgary; On-site; CAD 42,000 - 64,000; Full time

Job summary

Liquor Plus in Calgary, Alberta, is seeking an Operations Supervisor to oversee daily store operations on site. You will lead staff, plan schedules, manage budgets, and launch marketing initiatives to drive sales while delivering exceptional customer service.

The ideal candidate has 1–2 years of retail or store-management experience, strong organizational skills, and the ability to multitask in a fast-paced environment. This is an on-site role requiring hands-on leadership at the location.

Qualifications

• Must have leadership experience in a retail or service environment.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Experience developing basic marketing or promotional initiatives.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers

Skills

Staff management

Operations planning

Customer service

Budgeting

Education

Secondary (high) school graduation certificate

Job description

Liquor Plus in Calgary, Alberta, is seeking an Operations Supervisor to oversee daily store operations on site. You will lead staff, plan schedules, manage budgets, and launch marketing initiatives to drive sales while delivering exceptional customer service.

The ideal candidate has 1–2 years of retail or store-management experience, strong organizational skills, and the ability to multitask in a fast-paced environment. This is an on-site role requiring hands-on leadership at the location.