Lifestyle Consultant

Shannex Incorporated; Truro; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

RRSP with 5% employer matching

Vacation accrual

Free onsite parking

WorkPerks discounts

Centre of Excellence education

Job summary

Shannex Incorporated is seeking a Lifestyle Consultant for Parkland Truro in Truro, Nova Scotia. You will manage inquiries, conduct tours, and guide prospective residents through the admission process, coordinating with the management team to meet occupancy goals.

The ideal candidate has a marketing or public relations degree and 3–5 years in sales/marketing, with strong MS Office skills and a valid driver’s license. Background checks are required.

Qualifications

• Diploma or degree in marketing, public relations, or related field.
• 3–5 years of sales or marketing experience, including event planning.
• Proficient in Microsoft Office and general computer skills.
• Valid Class 5 Driver’s License.
• Candidates must obtain a clear Criminal Record Check (and Vulnerable Sector Check where applicable).

Responsibilities

• Maintain and manage the client funnel, inquiries, referrals, and bookings.
• Meet potential clients to assess suitable service lines and provide tours.
• Prepare and review Sales/Information Packages with new clients.
• Assist with admissions, transfers, and discharge coordination with the management team.
• Develop and execute quarterly sales/marketing plans to meet occupancy targets.
• Engage with healthcare professionals to generate referrals and expand outreach.

Skills

Sales & marketing experience

Event planning

MS Office

Education

Diploma or degree in marketing/public relations

Tools

Microsoft Office

Job description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Lifestyle Consultant to join our Parkland Truro team based in Truro, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.

Additional Benefits Include

• Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Maintaining and managing the client funnel e.g. inquiry tracking, requests for accommodation, referrals, follow-up process; and tracking all sales activity and leads in a database
• Meeting potential clients to assess which service line is safe and appropriate for their lifestyle and care needs. Responding to information requests from potential clients and completing bookings for permanent and short-term resident stays as required
• Providing tours to prospective clients and other interested persons
• Maintaining the Sales/Information Package; reviewing the contents with all new clients
• Assisting with the admission; transfer to other services lines, and discharge of clients in coordination with the management team
• Managing all aspects of the sales process to help prospects and their families make the decision to choose a retirement community
• Developing and executing quarterly sales and marketing plans to deliver on budgeted occupancy objectives
• Engage in healthcare professional outreach programs that build relationships and generates referrals through local clinics and groups
• Developing advertising and promotional strategies
• Additional duties as required

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A diploma or degree in marketing, public relations, or another related field
• 3-5 years of sales or marketing experience, including event planning
• Proficient computer skills including knowledge of Microsoft Office suite products
• A valid Class 5 Driver’s License
• Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment.
• Previous experience in working with the elderly in a long-term care or a seniors’ independent living environment considered an asset
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.