Life Claims Processor: Fast-Paced & Impactful Role

Canada Life; Winnipeg; On-site; CAD 35,000 - 47,000; Full time

Benefits offered by this job

Career development

Health & wellness benefits

Volunteer day

Pension plan

Employee discounts

Job summary

Canada Life in Winnipeg, MB is seeking a Permanent Full Time Claims Processor to join the Life Claims team in our office. You will manage the claims workflow, set up new claims for adjusters, handle inquiries, and ensure timely processing of payments and records.

The role requires attention to detail, strong communication, and ability to work under strict deadlines. Base salary ranges from CAD 34,900 to CAD 47,200 per year, with potential for additional rewards.

Qualifications

• Communication with department and other departments; bilingual skills are a plus.
• Customer service: meets customers' needs quickly, accurately and courteously.
• Attention to detail with high accuracy, organized records and strict deadlines.
• Teamwork: works well in a team and shares information.
• Managing change: handles deadlines and fluctuating workloads.
• Technical tools: proficient with Windows, FileNet Life System, Access, Excel, Word and mainframe applications.

Responsibilities

• Index all claim documents in LES for new and existing claims.
• Set up new claims for adjusters to assess and pay.
• Follow up for missing information and issue funeral advances.
• Handle external calls and inquiries via toll-free line.
• Process mail and distribute to appropriate files and teams.
• Monitor inbox and forward/attach documents as needed.
• Coordinate payments and vouchers, including large payments.
• Maintain and purge records and file closed files.
• Distribute reports and maintain departmental records.
• Assist with scanning, copying, and mailing letters.
• Other duties as assigned.

Skills

Communication

Customer service

Attention to detail

Teamwork

Managing change

Bilingual communication

Tools

Windows

FileNet Life System

Access Database

Excel

Word

Mainframe PAS/EAS/LCW/Prolific

Job description

Canada Life in Winnipeg, MB is seeking a Permanent Full Time Claims Processor to join the Life Claims team in our office. You will manage the claims workflow, set up new claims for adjusters, handle inquiries, and ensure timely processing of payments and records.

The role requires attention to detail, strong communication, and ability to work under strict deadlines. Base salary ranges from CAD 34,900 to CAD 47,200 per year, with potential for additional rewards.