Library Service Assistant 3 Information Assistant

City of Winnipeg

Winnipeg

On-site

CAD 37,000 - 44,000

Part time

13 days ago

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Job summary

City of Winnipeg is seeking a Library Service Assistant 3 (Information Assistant) at Charleswood Library on a 18‑month, part‑time basis. The role delivers information services, readers advisory, programs, and community outreach while supporting a welcoming library experience.

The candidate will assist with databases, AV resources, and public computer sessions; will help plan and run programs for all ages and manage collections. Evening/weekend work is required.

Qualifications

Undergraduate degree or equivalent training/experience.
Ability in Reference/Reader's Advisory work is an asset.
Effective communication skills (oral & written).
Ability to interact with the public and staff.
Knowledge of literature and current affairs is helpful.
Proficiency with A.V. equipment is an asset.
Foreign credentials require Canadian equivalency assessment.

Responsibilities

Assist customers in-person, by phone, and online with information, readers advisory, and room bookings.
Instruct users on the Library's ILS, databases, and Internet resources.
Assist with eBooks, library booking system, and audiovisual resources as needed.
Help run computer training sessions and provide computer assistance.
Prepare and host programs for adults, teens, and children; assist with equipment setup.
Create posters, reading guides, and marketing materials.
Provide library tours and orientation sessions.

Skills

Communication skills

Public interaction

Reader's advisory

Oral and written communication

Team collaboration

Education

Undergraduate degree

Tools

A.V. equipment

Job description

Recruitment Details

Library Service Assistant 3 (Information Assistant)

Recruitment Details

Library Service Assistant 3 (Information Assistant)

Department: Community Services, Library Services Division

Designated Work Location: Charleswood Library (4910 Roblin Blvd), On-site

Position Type: Temporary, Part-time: 18 month term

Hours of Work: Varying hours, as per below

Salary: $26.78 - $31.92 hourly as per the Library Service Assistant 3 Classification within the C.U.P.E Collective Agreement.

Employee Group: C.U.P.E.

Posting No.: 127270

Closing Date: August 25, 2026

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits.

We take pride in fostering a , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

For the purpose of this recruitment, Equity may be a factor in selection. Consideration will be given to Indigenous Peoples, Women, Persons with Disabilities, and Newcomers.

In accordance with the applicable collective agreement(s), recruitment and promotion provisions will be considered prior to applying equity strategies. Where permitted, preference will be given to qualified applicants who self-identify as members of the equity group(s) listed above.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

Job Profile

Under the general direction of the Branch Head Librarian, the Information Assistant will interact with customers of all ages to help create a positive and welcoming library experience for all. The position will provide information, help customers access library services in physical and/or digital form and provide programs for all age and ability levels within the library and community.

As The Information Assistant, You Will

Assist customers in-person, over the telephone, and on-line with their information, readers advisory, and room booking needs.
Instruct customers in the use of the Library's ILS system, online databases, and Internet resources.
Assist customers with specialized resources and tools, such as eBooks, the Library Online Computer Booking system, and Audiovisual resources as required.
Assist with Public Computer training sessions and provide computer assistance as required.
Prepare for and host adult, young adult and children's programs, including equipment set-up as required.
Provide programs for pre-schoolers and school age children.
Assist in the creation of posters, booklists, reading guides and other marketing tools as assigned.
Provide tours and orientation sessions as required.
Assist in the maintenance and development of the collection.
Take charge of the library or section in the absence of the Branch or Section Head or designate.
Assist in promoting library materials and services.
Perform other related duties consistent with the classification as required.

Your Education And Qualifications Include

Undergraduate degree or an equivalent combination of training and experience.
Ability in Reference/Reader's Advisory work an asset.
Ability to provide assistance to both children and adults.
Ability to deal effectively with the public and staff members.
Ability to communicate effectively both orally and in writing.
Must possess a good general knowledge of literature and a variety of subject areas, as well as of current affairs and trends.
Ability to operate A.V. equipment an asset.
IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://www.canalliance.org/en/ at application.

Conditions Of Employment

The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid.
A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain Police Information Check information please visit www.winnipeg.ca/police.
Must be physically capable of performing the duties of the position (i.e. Must be able to lift boxes and equipment weighing 20-25 pounds, and set up tables, chairs, banners, etc.)
Must be able to work evenings and weekends.

Position Reports To: Branch Head Librarian

If and when this temporary position becomes permanent, the successful applicant to this bulletin will automatically receive this position and a further bulletin will not be necessary.

CHAS01 | Charleswood Library (4910 Roblin Blvd)

Summer Hours